Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dinesh Sharma

Ahmedabad

Summary

Dynamic Business Manager with a proven track record at Axis Bank, excelling in strategic marketing and client relationship management. Achieved significant profitability targets through innovative business generation plans and effective team leadership. Renowned for enhancing customer satisfaction and driving growth, leveraging strong analytical skills and a commitment to excellence.

Overview

13
13
years of professional experience

Work History

Corporate All Loan DSA - Franchise

Urban Money Pvt Ltd
Ahmedabad, Gujarat
06.2023 - 06.2025
  • Manage and oversee home loan applications from start to finish.
  • Achieve home loan sales targets through effective management of DSAs.
  • Build and maintain strong relationships with DSAs and clients.
  • Ensure timely and accurate processing of loan applications.
  • Conduct regular performance evaluations of DSAs.
  • Assist in training and development of DSAs.
  • Ensure all loan transactions comply with banking regulations and policies.
  • Address queries and issues related to home loans in a timely manner.
  • Prepare and present regular reports on sales performance.

Business Manager

Axis Bank Limited
Ahmedabad
06.2022 - 06.2023
  • Provided training sessions for employees on new software systems used in business operations.
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Designed strategies for improving the quality of services provided by the organization.
  • Analyzed customer feedback data to generate reports on customer satisfaction levels.
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of targets.
  • Developed marketing plans for new products or services offered by the company.
  • Analyzed market trends and identified new business opportunities.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Sales Manager

HDFC Bank Limited
Ahmedabad
09.2018 - 04.2022
  • Led a team of 14 members to maximize the sales opportunities for CASA, POS M/c, and other products through cross-selling
  • Acquired new POS business customers and managing the existing portfolio of Key/Retail Merchants
  • Rendered quality services to clients for high ROI, increased retention level by achieving quality norms and resolved their issues to attain high customer satisfaction; tracked customer complaints and resolved escalated issues on a day-to-day basis
  • Drove business growth and ensured achievement of targets by introducing new ideas, and strategies
  • Developed strategic relationships with customers for business development
  • Overcame challenges, resolving escalations and making decisions using strong work ethics
  • Achieved/exceeded CASA monthly and value targets which resulted in overall CASA book growth

Territory Sales Manager

Vodafone Mobile Services Limited
Anand, Gujarat
03.2017 - 09.2018
  • Managed Urban & Rural Market along with 3 Direct Distributors and 26 Associate Distributors
  • Led business planning and performance management of distributors/channel partners; worked closely with them to generate new business in existing accounts and in new markets like please mention
  • Achieved/exceeded monthly sales targets by 95% for all products (voice-prepaid/data, handsets) through strategic partners in the assigned region
  • Instituted channel partner growth models to set distributor performance targets and incentives
  • Ensured availability of stock at retail while adhering to the norms
  • Steered expansion of MBO network and accomplished steady increase in number of outlets

Territory Sales Manager

Reliance Communication Limited
Ahmedabad
04.2015 - 03.2017
  • Successfully developed & implemented the Channel Partner Network from scratch which increased the market share
  • Achieved market penetration and global product expansion through strategic business planning which resulted in a 30% increase in revenue and profitability
  • Ensured adherence to distributor 3i - Infrastructure (Office, DSE, Computer), Investment (Working Capital) & Involvement (Way Of Working, Process) for reliable & effective
  • Developed trust & alliances with distributors / retailers and company through timely resolution of issues
  • Led brand planning and overall marketing initiatives, schemes, and contest along with circle marketing
  • Prepared weekly and monthly reports on sales performance against targets.

Senior Sales Executive

Jekson Vision Private Limited
Ahmedabad
08.2012 - 02.2015
  • Expanded sales by identifying prospective clients, delivering demos/pitches, & resolving client enquiries
  • Worked with and expanded current prospect database & exceeded sales targets for the business
  • Developed long-term relationships with customers; resolved queries; followed up for collections & documentation clearance and arranged FAT for the customer if they want to take the trial of the machine at the plant

Education

Bachelor of Arts -

Din Dayal Upadhya University
Gorakhpur

Skills

  • Strategic Marketing
  • Marketing & Competitive Analysis
  • Distribution Management
  • Client Relationship Management
  • Business Development
  • Sales management
  • Innovator
  • Staff training
  • Team leadership
  • Time management abilities

Timeline

Corporate All Loan DSA - Franchise

Urban Money Pvt Ltd
06.2023 - 06.2025

Business Manager

Axis Bank Limited
06.2022 - 06.2023

Sales Manager

HDFC Bank Limited
09.2018 - 04.2022

Territory Sales Manager

Vodafone Mobile Services Limited
03.2017 - 09.2018

Territory Sales Manager

Reliance Communication Limited
04.2015 - 03.2017

Senior Sales Executive

Jekson Vision Private Limited
08.2012 - 02.2015

Bachelor of Arts -

Din Dayal Upadhya University

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Dinesh Sharma