Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Awards
Personal Information
Languages
Timeline
Generic
Dinesh Singh

Dinesh Singh

Gurgaon

Summary

Results-oriented HR Lead, specializing in payroll and HR operations, with 8+ years of experience. Expert in enhancing payroll processes, ensuring compliance, and driving operational efficiencies. Proven ability to implement HR technologies that improve service delivery and employee experience. Strong communicator and team leader, dedicated to aligning HR strategies with business goals and fostering a positive workplace culture. Committed to leveraging data-driven insights to support organizational growth and employee engagement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Business Process Lead

Tata Consultancy Services
GURGAON
11.2022 - Current

HR Operations Management.

  • Oversee day-to-day HR operations to ensure smooth functioning and adherence to policies.
  • Monitor and maintain internal HR systems and databases for accuracy and compliance.

Team Leadership.

  • Set clear objectives for the HR team and track progress to ensure alignment with organizational goals.
  • Provide guidance and support to team members in their daily activities, including onboarding and offboarding processes.

Policy Development.

  • Design, implement, and regularly review company policies and internal Standard Operating Procedures (SOPs) to enhance operational efficiency.

Payroll Oversight.

  • Review payroll inputs and outputs for accuracy, ensuring timely and compliant payroll processing.
  • Generate and analyze payroll-related reports to identify trends and ensure data integrity.

Employee Relations.

  • Assist employees with onboarding, exit processes, and inquiries related to HR policies and procedures.
  • Coordinate with relevant stakeholders for timely data collection and resolution of employee issues.

Documentation Management.

  • Prepare and issue various HR-related documents, including appointment letters, relieving letters, transfer letters, promotion letters, and ad hoc requests.

Reporting and Analytics.

  • Generate and present Management Information System (MIS) reports on headcount, attrition, leave provisions, and other HR metrics.
  • Validate leave balances and track employee absences within the HR Information System (HRIS).

Mediclaim Administration.

  • Execute the Mediclaim cycle efficiently, ensuring timely processing and communication of relevant information.

Audit Compliance.

  • Conduct and facilitate HR-related audits to ensure compliance with company policies and regulatory requirements.

Performance Management.

  • Manage the appraisal and annual review cycle, ensuring fairness and transparency in performance evaluations.

Lead Analyst

HCL Technologies Ltd
GURGAON
01.2022 - 11.2022
  • Sr
  • Executive - Payroll & Employee admin

Sr. Executive - Payroll & Employee Admin

Teleperformance India Pvt Ltd
Gurgaon
07.2018 - 01.2022
  • Oversee the onboarding process for new candidates.
  • Manage attendance and leave records for all employees.
  • Handle the generation of HR letters, including appointment, promotion, transfer, relieving, and experience letters.
  • Administer the monthly payroll process for the organization.
  • Coordinate with different departments for payroll inputs and timely reconciliation.
  • Conduct background verification (BGV) for new joiners and ex-employees.
  • Update and maintain databases, salary registers, and query trackers.
  • Manage the PF and ESIC cycles, mediclaim, and vendor payments.
  • Address employee queries related to salary, attendance, full and final settlements (F&F), PF, ESIC, and company policies.
  • Ensure daily updates to the HRMS post-validation of joiners and attritions.

4o mini

Executive-HR Operations

Home Credit India Finance Pvt. Ltd.
GURGAON
06.2015 - 04.2018
  • Handle the end-to-end exit process for the organization independently.
  • Coordinate with stakeholders for timely online clearance during the exit process.
  • Resolve employee queries effectively within service level agreements (SLAs) through OTRS (Shared Services).
  • Maintain and update databases for any requested changes from different departments.
  • Publish weekly Management Engagement Reports (MER), leadership reports, and team dashboards.
  • Update the database for new joiners, attrition, transfers, promotions, increments, overtime (OT), and other incentives.
  • Share a queries tracker and pendency report with team members daily.
  • Manage the absconding and recovery process for employees.

Education

HR | PGDM -

IIBM
New Delhi, Delhi, India

Arts | BA -

Kumaun University
Haldwani, Uttarakhand, India

Intermediate - English

Uttarakhand Board
Champawat

Skills

  • Payroll Administration
  • Compliance and Audits
  • Employee Relations
  • Reporting and Analytics
  • Cross-Department Coordination
  • HR Operations Management

Certification

  • Digital Marketing
  • Six Sigma
  • Advance Excel
  • Power BI

Hobbies and Interests

  • Traveling
  • Reading
  • Capturing moments
  • Feeling the music
  • Every kind of sport

Awards

  • Star of the month award - May 2023 and Sep 2024
  • The Applause Award - Feb 2024
  • HR Excellence Award - Oct 2023

Personal Information

  • Date of Birth: 07/01/91
  • Nationality: Indian

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Business Process Lead

Tata Consultancy Services
11.2022 - Current

Lead Analyst

HCL Technologies Ltd
01.2022 - 11.2022

Sr. Executive - Payroll & Employee Admin

Teleperformance India Pvt Ltd
07.2018 - 01.2022

Executive-HR Operations

Home Credit India Finance Pvt. Ltd.
06.2015 - 04.2018

HR | PGDM -

IIBM

Arts | BA -

Kumaun University

Intermediate - English

Uttarakhand Board
Dinesh Singh