Profile Strategic QA manager with10+ years of experience and extensive background in
QA management. An excellent understanding of the information technology
landscape. Proficient in analyzing complex business challenges in testing and
leveraging technology to deliver innovative testing. Client recognized my work in Test Data Platform project, and understanding my
knowledge, I was the last resource to be released from the team.
Overview
21
21
years of professional experience
1
1
Language
Work History
QA Manager
Vyapisoft
Srirangam Tiruchirappalli, Tamil Nadu
06.2023 - Current
For Sunland team project (US region)
We do various kinds of testing as part of development work for Sunland Logistics
Role & Responsibilities: Testing applications for correctness created as part of delivery to client
Testing reports and applications created as part of delivery to client with proper documentation
Using INFOR to test data for any scenarios using SQL Server
Using Selenium tool (Eclipse) with Java/ Katalon Studio to create automation test cases for testing
Project Title : Accesx logistics
This team is a part of Access team for India region
We do support for any issues that is identified as part of shipping/receiving process in WMS/ Infor
Role & Responsibilities: Support client for any issues with SKUs as part of WMS
Instructing resources to identify issues reported by clients and do it on time
Follow up with resources for any report creation and deliver it on time
Ensure resources come on time and report work done EOD
Daily meetings with resources to identify issues, if any.
Program Manager QA, Test Manager
Capgemini India
Bangalore, Karnataka
01.2019 - 01.2023
QA Manager handling T-Mobile Test Data Platform team for US region. We create
various test data for testing team to start their testing.
QA Manager
T-Mobile
01.2016 - 12.2019
Test Data Platform team for US region
We create various test data for testing team to start their testing
Role & Responsibilities:
Handling entire offshore team of 20 members.
Single point contact offshore for any Test data management related issues.
Validate/ review various test data tickets to be processed and assign it to various resources and provide clarification
Triage defects with dev team/ engineering team to ensure TDM flows are working well
Ensure the team meets SLA for any testing.
Senior consultant
T-Mobile
, Karnataka
To test applications as part of T-Mobile Project
Study requirements and generate functional test cases
Run functional test cases as part of assigned project
Generate defects for any test case failure and assign it to Dev team
Follow-up till
closed
Follow-up with client on any escalation.
Handoff to onshore team for any pending test cases/ defect follow-up.
Prepare defect summary report and send it across to senior management.
Bangalore Rural
Karnataka
SFDC Dell (Salesforce):
This project was primarily focusing on the migration of data from existing legacy
Siebel CRM to Sales Force CRM with the addition of a few new functionalities
The
entire business process was tested end to end by Creating opportunity, create new
accounts, Search for existing accounts, Validate the accounts details, Submit
Request, CEM to validate the request and move on to intake process, assign owner
to resolve the problem, complete action and respond back to the ticket owner
Defects were logged in TFS, and the test cases were stored in MTM
Study requirements and generate functional test cases
Run functional test cases as part of assigned project
Generate defects for any test case failure and assign it to Dev team
Follow-up till
closed
Follow-up with client on any escalation.
Test lead
Kuala
Chennai, Lumpur, Kuala, Tamil Nadu
APAC Central Testing team:, handling testing for APAC region and ensure SLA's are met for various
testing needs using Quality Center
Run test cases to check various functions incorporated in the new version of
Eclipse application
Helping the team in identification of issues and monitoring it till it is closed.
Maintaining a log of allocated test cases to associates daily.
Helping associates in identifying the defect and raising it in QC.
Ensure consistent follow up of defects raised and bring it towards closure.
Consolidating defect summary report for various modules and sending it across to
senior management
EMEA Data Control:
This team is a part of the Global Reconciliation Unit for the EMEA region
Checking
if the statements and balances are proper for all accounts to ensure that
reconciliation can happen smoothly.
Team Lead
Chennai, Tamil Nadu
This project belongs to the fraud division of the debit
cards client research unit
This project deals with the customer account fraud part
based on the customers’ request/enquiry
This application is used to keep track of
each customer by customer based on their card number which is linked with each
account
This will give the confirmed summary of transactions for each card holder
with respect to the amount, transaction date and the location in which the money is
debited.
Test Lead
Tata Consultancy Services
01.2014 - 01.2014
Senior Associate
Tata Consultancy
01.2012 - 01.2013
Analyst
Tata Consultancy Services
01.2011 - 01.2012
Ensure team does not burn out due to heavy work and assign resources
accordingly for various work
Daily internal/ external calls on the status of the tickets and send reports.
Bangalore Rural
Associate Team Lead
Citibank India
01.2004 - 01.2011
Historical Remediation Unit:
Investigating the violated transactions for any money laundering activity for account
holders in Malaysia, Thailand, and Vietnam.
Education
bachelor's degree - Mathematics
Sikkim Manipal University
10.2004
Master of Business Administration -
Guru Nanak College
03.1998
Skills
HP ALM, Microsoft TFS/MTM, Jira, MS Office, Qtest, Selenium, Katalon
Additional Information
Training & Certifications Power Bi, , 2024
Selenium, Udemy, 2024
Awards & Honors Awarded customer delight award in the year 2018.
“Way to Go” Award from Client in the second quarter of 2010.
Awarded Best Performer in the year 2008.
The team has got the Best Team Award twice in the year 2007 and 2009
Career Highlights ü Awarded customer delight award in the year 2018.
ü “Way to Go” Award from Client in the second quarter of 2010.
ü Awarded Best Performer in the year 2008.
ü The team has got the Best Team Award twice in the year 2007 and 2009.
ü Client recognized my knowledge in Test Data Platform project, and understanding
my knowledge, I was the last resource to be released from the team.
Extra Curricular Activities Was member of National Social Service (NSS) at college.
Personal Information Gender Male
Marital Status,
Father’s Name Mr. Sivasubramanian
Nationality Indian
Address Tiruchirappalli - 620006
Consultant Physician & Divisional Medical Officer at Divisional Railway HospitalConsultant Physician & Divisional Medical Officer at Divisional Railway Hospital
Manager - Operations and Human Resources at Athma Hospitals And Research Private LimitedManager - Operations and Human Resources at Athma Hospitals And Research Private Limited