Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
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Dinesh Sivasubramanian

Tiruchirappalli,Tamil Nadu

Summary

Profile Strategic QA manager with10+ years of experience and extensive background in QA management. An excellent understanding of the information technology landscape. Proficient in analyzing complex business challenges in testing and leveraging technology to deliver innovative testing. Client recognized my work in Test Data Platform project, and understanding my knowledge, I was the last resource to be released from the team.

Overview

21
21
years of professional experience
1
1
Language

Work History

QA Manager

Vyapisoft
Srirangam Tiruchirappalli, Tamil Nadu
06.2023 - Current
  • For Sunland team project (US region)
  • We do various kinds of testing as part of development work for Sunland Logistics
  • Role & Responsibilities: Testing applications for correctness created as part of delivery to client
  • Testing reports and applications created as part of delivery to client with proper documentation
  • Using INFOR to test data for any scenarios using SQL Server
  • Using Selenium tool (Eclipse) with Java/ Katalon Studio to create automation test cases for testing
  • Project Title : Accesx logistics
  • This team is a part of Access team for India region
  • We do support for any issues that is identified as part of shipping/receiving process in WMS/ Infor
  • Role & Responsibilities: Support client for any issues with SKUs as part of WMS
  • Instructing resources to identify issues reported by clients and do it on time
  • Follow up with resources for any report creation and deliver it on time
  • Ensure resources come on time and report work done EOD
  • Daily meetings with resources to identify issues, if any.

Program Manager QA, Test Manager

Capgemini India
Bangalore, Karnataka
01.2019 - 01.2023

QA Manager handling T-Mobile Test Data Platform team for US region. We create
various test data for testing team to start their testing.

QA Manager

T-Mobile
01.2016 - 12.2019
  • Test Data Platform team for US region
  • We create various test data for testing team to start their testing
  • Role & Responsibilities:
  • Handling entire offshore team of 20 members.
  • Single point contact offshore for any Test data management related issues.
  • Validate/ review various test data tickets to be processed and assign it to various resources and provide clarification
  • Triage defects with dev team/ engineering team to ensure TDM flows are working well
  • Ensure the team meets SLA for any testing.

Senior consultant

T-Mobile
, Karnataka
  • To test applications as part of T-Mobile Project
  • Study requirements and generate functional test cases
  • Run functional test cases as part of assigned project
  • Generate defects for any test case failure and assign it to Dev team
  • Follow-up till closed
  • Follow-up with client on any escalation.
  • Handoff to onshore team for any pending test cases/ defect follow-up.
  • Prepare defect summary report and send it across to senior management.
  • Bangalore Rural
  • Karnataka
  • SFDC Dell (Salesforce):
  • This project was primarily focusing on the migration of data from existing legacy
  • Siebel CRM to Sales Force CRM with the addition of a few new functionalities
  • The entire business process was tested end to end by Creating opportunity, create new accounts, Search for existing accounts, Validate the accounts details, Submit
  • Request, CEM to validate the request and move on to intake process, assign owner to resolve the problem, complete action and respond back to the ticket owner
  • Defects were logged in TFS, and the test cases were stored in MTM
  • Study requirements and generate functional test cases
  • Run functional test cases as part of assigned project
  • Generate defects for any test case failure and assign it to Dev team
  • Follow-up till closed
  • Follow-up with client on any escalation.

Test lead

Kuala
Chennai, Lumpur, Kuala, Tamil Nadu
  • APAC Central Testing team:, handling testing for APAC region and ensure SLA's are met for various testing needs using Quality Center
  • Run test cases to check various functions incorporated in the new version of
  • Eclipse application
  • Helping the team in identification of issues and monitoring it till it is closed.
  • Maintaining a log of allocated test cases to associates daily.
  • Helping associates in identifying the defect and raising it in QC.
  • Ensure consistent follow up of defects raised and bring it towards closure.
  • Consolidating defect summary report for various modules and sending it across to senior management
  • EMEA Data Control:
  • This team is a part of the Global Reconciliation Unit for the EMEA region
  • Checking if the statements and balances are proper for all accounts to ensure that reconciliation can happen smoothly.

Team Lead

Chennai, Tamil Nadu
  • This project belongs to the fraud division of the debit cards client research unit
  • This project deals with the customer account fraud part based on the customers’ request/enquiry
  • This application is used to keep track of each customer by customer based on their card number which is linked with each account
  • This will give the confirmed summary of transactions for each card holder with respect to the amount, transaction date and the location in which the money is debited.

Test Lead

Tata Consultancy Services
01.2014 - 01.2014

Senior Associate

Tata Consultancy
01.2012 - 01.2013

Analyst

Tata Consultancy Services
01.2011 - 01.2012
  • Ensure team does not burn out due to heavy work and assign resources accordingly for various work
  • Daily internal/ external calls on the status of the tickets and send reports.
  • Bangalore Rural

Associate Team Lead

Citibank India
01.2004 - 01.2011
  • Historical Remediation Unit:
  • Investigating the violated transactions for any money laundering activity for account holders in Malaysia, Thailand, and Vietnam.

Education

bachelor's degree - Mathematics

Sikkim Manipal University
10.2004

Master of Business Administration -

Guru Nanak College
03.1998

Skills

  • HP ALM, Microsoft TFS/MTM, Jira, MS Office, Qtest, Selenium, Katalon

Additional Information

  • Training & Certifications Power Bi, , 2024 Selenium, Udemy, 2024 Awards & Honors Awarded customer delight award in the year 2018. “Way to Go” Award from Client in the second quarter of 2010. Awarded Best Performer in the year 2008. The team has got the Best Team Award twice in the year 2007 and 2009
  • Career Highlights ü Awarded customer delight award in the year 2018. ü “Way to Go” Award from Client in the second quarter of 2010. ü Awarded Best Performer in the year 2008. ü The team has got the Best Team Award twice in the year 2007 and 2009. ü Client recognized my knowledge in Test Data Platform project, and understanding my knowledge, I was the last resource to be released from the team. Extra Curricular Activities Was member of National Social Service (NSS) at college. Personal Information Gender Male Marital Status, Father’s Name Mr. Sivasubramanian Nationality Indian Address Tiruchirappalli - 620006

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

QA Manager

Vyapisoft
06.2023 - Current

Program Manager QA, Test Manager

Capgemini India
01.2019 - 01.2023

QA Manager

T-Mobile
01.2016 - 12.2019

Test Lead

Tata Consultancy Services
01.2014 - 01.2014

Senior Associate

Tata Consultancy
01.2012 - 01.2013

Analyst

Tata Consultancy Services
01.2011 - 01.2012

Associate Team Lead

Citibank India
01.2004 - 01.2011

bachelor's degree - Mathematics

Sikkim Manipal University

Master of Business Administration -

Guru Nanak College

Senior consultant

T-Mobile

Test lead

Kuala

Team Lead

Dinesh Sivasubramanian