Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dinesh Soundarrajan

Ranipet

Summary

I have 13 years and 7 months of IT Experience in software-specific design and realization, as well as testing, deployment and release management, technical and functional application management of client-specific solutions; Conducts research, data analysis, and implementation for consulting projects. In IBM Mainframe, salesforce (SDLC), Functional, Regression and Integration Testing, Problem Resolution, Maintenance, Enhancements, Task Estimation, and business Documentation. Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capability of managing complex, high-visibility technical projects. Effective at technical support, inventory management and customer relationship development.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Business System Analyst

Capgemini
Chennai
01.2023 - Current

Project Name : Project Description Aero Alliance, a joint venture between GE Power and, provides service depots in the US, Italy, and Malaysia. Within this worked for GE product of ARMS and ACT application where the Shop floor engineers are using the Tool

Responsibilities

  • Participate in Requirement Gathering session with customers and gain knowledge on end-to-end solution planning and execution model
  • Create conceptual models, group application features, and prepare executable Epics, Features and user stories in Rally
  • Created project artifacts including architecture documents, solution definition document, SFDC infrastructure layout, Business Requirement document, Project plan, Entity Relationship diagram, UI design
  • Research, Design & Analysis of technologies – As per Direction and prioritization set by client Managers, lead implementation of Production schedule and Aero Cost tracker Applications
  • Maintain prioritization of tasks in the defined tool like Rally
  • Assists integration test scripts creation and ensuring the automated test scripts implementation for the entire application
  • Customer Co-ordination, Training & Support – Support during Application UAT session before production releases
  • Work closely with GE Power Contract Performance Managers / GE Service Managers / Functional Owner for reproducing the reported issues to the team for RCA and fixing
  • Documenting the release changes and providing functional and business Knowledge Transfer to the application support teams
  • Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
  • Created dashboards using various tools such as RALLY, Confluence to track project progress and milestones.
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.

Business Analyst/Scrum Master

GE Power
Atlanta/Chennai
11.2021 - 01.2023

GE Power : GE Power (formerly known as, ) is an American energy techniques company, owned by General Electric. GE Power is a world leader in power generation with deep domain expertise to help customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest and most efficient gas turbine, full balance of plant, upgrade and service solutions as well as our data-leveraging software.

The below GE Applications I have worked on

CPQ - This Application is to build a solution for the customer and internal GE employee for finding out various opportunity options that are available for a Power PGS, GPS and ES pricing Proposal, the product is named as CPQ. It was mainly built as a Salesforce (SFDC/NEX) and oracle ERP

SPEC - Statistical Process Engineering Console (SPEC) to inspect the components

  • Kept up-to-date with industry trends in agile software development methods.
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Acted as a servant leader to the development team by removing impediments and resolving conflicts.
  • Coached stakeholders on their roles in the Scrum process and how to best support the team's success.
  • Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
  • Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
  • Created dashboards using various tools such as JIRA, Rally Confluence to track project progress and milestones.
  • Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
  • Monitored progress of sprints, providing visibility into project status for stakeholders.
  • Supported the development team in understanding user stories, acceptance criteria and definition of done.
  • Encouraged continuous process improvement initiatives through retrospectives.

Business System Analyst 2 / Product Owner

GE Transportation (WABTEC)
Greenville/Chennai
01.2021 - 10.2021
  • Interact with end customer (a Class-I railroad) to understand the functional requirements defined in the Business Requirement documentation
  • Perform requirement analysis and work closely with Wabtec product stakeholders to align on the requirements and identify solution approach.
  • Prepare detailed Solution design document addressing the functional requirements and walk through the solution design with end customer
  • Brief the development team on the features and ensure the team has a complete knowledge on the work areas
  • Contribute to the Program Increment planning to lay out the implementation plan for a release schedule
  • Prioritize and define the product backlog for development team during Sprint Planning meetings
  • Breakdown features into independent user stories and define the scope of each story (detailed functional requirement and the acceptance criteria)
  • Participate in desk check and organize internal demonstration to review the validation results
  • Ensure all required documentations are done before accepting the user stories
  • Participate in defect triage and analyze the issues presented to determine if they are valid issues or new requirements to be addressed
  • Cross team interaction (PO Sync) for effective collaboration and tracking/closing dependencies
  • Support end customer in arriving at acceptable solution for any problem areas identified
  • Conduct periodic grooming sessions with the development team for domain knowledge sharing

Business Analyst

Capgemini, GE Power
Chennai/Greenville
06.2017 - 12.2020

Project Name: GE GAS POWER

PGS - Power Generation Services (PGS) division of GE Power manages installation and maintenance of turbines which generates power. The project objective is to execute the development and maintenance of the tools supporting PGS business through DevOps mode.

Bundle APPS - Bundle applications handle issues reported by Customers, these could be browser issue, don’t see TILs, issues on login, don’t see Technical Manuals or want to add or remove sites in their profile. Also Handling customer access request cases for Bundle applications in ServiceNow and send welcome email for the customers. Fully interacting with customer and solving the issue.

  • Requirement Gathering, Meetings, Documentation
  • Research, Design & Analysis of technologies / Customer Requirements
  • Review, Verification and Validation of Application Artifacts
  • Application Deployments, Code Migration, Training, Interviews,Demonstrations and Project planning & Continuous tracking of plan
  • Converting business requirements into technical terms, design and functional specifications
  • Updating client and prepare weekly status reports
  • Handling team members involving transition, task allocation and query resolution
  • Testing application and working with team on bug fixes
  • Coordination with business users for integration and user acceptance testing
  • Using technology stacks like Mainframe, J2EE, UI Path, Oracle, PL/SQL, Salesforce CRM.

Developer Programmer

GE Aviation
Bangalore / United States
09.2010 - 06.2016

GE Aviation is a division within General Electric Company. GE – Aviation is the world’s leading producer of large and small jet engines for commercial and military aircraft. It also supplies aircraft-derived engines for marine applications and provides aviation services. GE – Aviation’s technological excellence, supported by continuing substantial investments in research and development, has been the foundation of growth, and helps to ensure quality products for customers.This project involves maintenance, enhancement and support of the Spares and Supply chain section of GE Aviation within the agreed service levels for GE Aviation. There are around 20 applications which are supported under this project, out of which 3 are mission critical applications.

  • Analyzed business requirements to design appropriate solutions utilizing existing or new technologies on the mainframe platform.
  • Created and maintained JCLs to execute batch jobs on the mainframe system.
  • Tuned and optimized DB2 SQL queries for better performance in a mainframe environment.
  • Performed unit testing of all developed programs and documented results.
  • Implemented changes to existing software components as required by customer requests.
  • Resolved technical issues reported during system testing phases.
  • Designed, implemented, deployed, tested and troubleshooted applications on IBM Mainframes using COBOL, JCL, DB2, VSAM technologies.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Developed, tested and debugged COBOL programs for mainframe applications.

Education

Bachelor of Science - Computer Science

Vellore Institute of Technology (VIT)
Vellore
05-2010

Skills

  • Database Oracle PL/SQL Server
  • Expertise in AGILE and SCRUM based Development
  • Business Analysis
  • Requirements Gathering
  • Sprint Planning
  • Resource Allocation
  • Workflow Analysis
  • Project Management tools like JIRA, RALLY
  • Meeting facilitation
  • Scrum processes
  • Process Mapping
  • Salesforce Administrator
  • AWS DevOps

Certification

IBM Mainframe L1 Certification in 2011.

Six Sigma Green Belt and involve Kaizen Certifications.

Professional Scrum Master (PSM I)

SAFe Scrum Master (SSM)

SAFe Practitioner (SP)

Salesforce Administrator

Timeline

Senior Business System Analyst

Capgemini
01.2023 - Current

Business Analyst/Scrum Master

GE Power
11.2021 - 01.2023

Business System Analyst 2 / Product Owner

GE Transportation (WABTEC)
01.2021 - 10.2021

Business Analyst

Capgemini, GE Power
06.2017 - 12.2020

Developer Programmer

GE Aviation
09.2010 - 06.2016

Bachelor of Science - Computer Science

Vellore Institute of Technology (VIT)
Dinesh Soundarrajan