I have 13 years and 7 months of IT Experience in software-specific design and realization, as well as testing, deployment and release management, technical and functional application management of client-specific solutions; Conducts research, data analysis, and implementation for consulting projects. In IBM Mainframe, salesforce (SDLC), Functional, Regression and Integration Testing, Problem Resolution, Maintenance, Enhancements, Task Estimation, and business Documentation. Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capability of managing complex, high-visibility technical projects. Effective at technical support, inventory management and customer relationship development.
Project Name : Project Description Aero Alliance, a joint venture between GE Power and, provides service depots in the US, Italy, and Malaysia. Within this worked for GE product of ARMS and ACT application where the Shop floor engineers are using the Tool
Responsibilities
GE Power : GE Power (formerly known as, ) is an American energy techniques company, owned by General Electric. GE Power is a world leader in power generation with deep domain expertise to help customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest and most efficient gas turbine, full balance of plant, upgrade and service solutions as well as our data-leveraging software.
The below GE Applications I have worked on
CPQ - This Application is to build a solution for the customer and internal GE employee for finding out various opportunity options that are available for a Power PGS, GPS and ES pricing Proposal, the product is named as CPQ. It was mainly built as a Salesforce (SFDC/NEX) and oracle ERP
SPEC - Statistical Process Engineering Console (SPEC) to inspect the components
Project Name: GE GAS POWER
PGS - Power Generation Services (PGS) division of GE Power manages installation and maintenance of turbines which generates power. The project objective is to execute the development and maintenance of the tools supporting PGS business through DevOps mode.
Bundle APPS - Bundle applications handle issues reported by Customers, these could be browser issue, don’t see TILs, issues on login, don’t see Technical Manuals or want to add or remove sites in their profile. Also Handling customer access request cases for Bundle applications in ServiceNow and send welcome email for the customers. Fully interacting with customer and solving the issue.
GE Aviation is a division within General Electric Company. GE – Aviation is the world’s leading producer of large and small jet engines for commercial and military aircraft. It also supplies aircraft-derived engines for marine applications and provides aviation services. GE – Aviation’s technological excellence, supported by continuing substantial investments in research and development, has been the foundation of growth, and helps to ensure quality products for customers.This project involves maintenance, enhancement and support of the Spares and Supply chain section of GE Aviation within the agreed service levels for GE Aviation. There are around 20 applications which are supported under this project, out of which 3 are mission critical applications.
IBM Mainframe L1 Certification in 2011.
Six Sigma Green Belt and involve Kaizen Certifications.
Professional Scrum Master (PSM I)
SAFe Scrum Master (SSM)
SAFe Practitioner (SP)
Salesforce Administrator