Enhanced customer satisfaction with timely follow-ups and personalized service.
Responded to customer needs by answering questions and providing detailed information about [Product or Service].
Cultivated strong relationships, establishing trust and loyalty among clients.
Boosted sales performance by identifying and targeting high-potential leads.
Trained junior sales staff, mentoring them on best practices and strategies for success.
Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
Collaborated with marketing team to develop promotional materials to boost product visibility.
Relationship Manager
Tradebulls Securities Pvt Ltd
01.2019 - 01.2020
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Maintained knowledge on banking products and distribution to provide optimal service support.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Relationship Manager
Angel Broking Ltd
01.2018 - 01.2019
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Maintained knowledge on banking products and distribution to provide optimal service support.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Sales Executive
Home Credit Finance Pvt Ltd
01.2015 - 01.2018
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Sales Executive
Axis Bank Securities Ltd
01.2013 - 01.2015
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
CSA
Vodafone India Pvt Ltd
01.2008 - 01.2010
Connected with customers by listening to concerns and answering questions.
Resolved escalated customer complaints professionally and efficiently, restoring client confidence in the brand.
Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
S.S.C. -
G.S.H.E.B.
H.S.C. - undefined
G.H.S.E.B.
Diploma - Engineering
G.T.U
Bachelor of Arts - Arts
Gujarat University
Ahmedabad, India
04.2001 -
Skills
Financial product sales
Disclaimer
I hereby declare that all The Statement Given Above Are correct and True On Behalf Of My Knowledge. If a Chance Given Me I Am Sure That I will do My Best towards My Work and Conduct.