Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative

DINESH Thiyagarajan

Team Lead - G-Pon /Network Quality Assurance
Chennai

Summary

B.E. (Electronics & Comm.), Result-oriented Telecom Professional with 8 years of experience in Quality Assurancel, Vendor Management, Network Deployment, Customer Service Delivery, Service Assurance, Customer-Support also with major accomplishments include-Lead role for proposal evaluation & team Managing.
Expertise in handling a diverse range of operations entailing Telecom & Network deployment and operations.
Excellent written, communication, inter personal, liaison, self-motivated, problem solving skills and mercury-interactive team player with leadership abilities.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Senior Network Engineer-Quality Assurance/ FTTH

Hathway Cables & Datacom LTD
Chennai
08.2017 - Current
  • Handling Acceptance Testing of newly deployed FTTH / G-PON network.
  • Handling Audit of existing FTTH network (already RFS)
  • Handling QA/AT Vendors Management.
  • Handling Quality improvement of FTTH network.
  • Handling all QA Reports and Dashboards.
  • Field Audit of new installations (10% of per month) Digital Installation Verification (100% new installations)
  • Prepared all the QA/QC documents e.g. guidelines, AT check-sheets etc, as per ISO norms .
  • Responsible for QA/QC trainings (Classroom & On field both) to all field teams.
  • Responsible for Sample Audits of all network elements during before or after installations.
  • To ensure highest quality delivery to delight our customer & encourage the culture of FTR (First Time Right) which is effectively done with initiation, innovation and sharing through culture, atmosphere & ethics .
  • Responsible for the Quality/ Quantity of Vendor Bills.

Network Engineer- FTTH

Atria Convergence Technologies Limited
Chennai
04.2015 - 08.2017

• Provide detailed design for fiber distribution facilities to meet FTTH service demands.
• Planning a network to establish new ring formation with available feasibility.
• Diagnosed network problems involving combination of hardware, software, power and communications
issues.
• Testing Network Connectivity fiber cables using Laser, Power meter and OTDR.
• Worked with sustaining engineering teams to investigate and resolve software and hardware defects.
• Monitoring Equipment device using solar winds.
• Maintain redundancy strategies of WAN switches.

System Engineer

DBN – Data Base Networks
Chennai
10.2013 - 04.2014

• Manage and monitor all installed systems and infrastructure.
• Troubleshooting router related issues and configuration of router like enabling static IP, DHCP and PPPoE.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Maintain security, backup, and redundancy strategies

Education

Bachelor of Engineering - Electronics And Communication Engineering

Rover Engineering College
Perambalur, TN
08.2009 - 04.2013

Higher Secondary - Computer Science

Roever School of Excellence Higher Secondary
Perambalur, TN
06.2008 - 05.2009

SSLC -

St Xavier Hr Sec School Higher Secondary School
Purathakudi Trichy, TN
06.2006 - 05.2007

Skills

    Quality Assurance

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Network Engineer-Quality Assurance/ FTTH

Hathway Cables & Datacom LTD
08.2017 - Current

Network Engineer- FTTH

Atria Convergence Technologies Limited
04.2015 - 08.2017

System Engineer

DBN – Data Base Networks
10.2013 - 04.2014

Bachelor of Engineering - Electronics And Communication Engineering

Rover Engineering College
08.2009 - 04.2013

Higher Secondary - Computer Science

Roever School of Excellence Higher Secondary
06.2008 - 05.2009

SSLC -

St Xavier Hr Sec School Higher Secondary School
06.2006 - 05.2007
DINESH ThiyagarajanTeam Lead - G-Pon /Network Quality Assurance