Dinesh V - IT Support Engineer - SMARTECH & ENTERPRISES

Summary

Dedicated Desktop Support Engineer and IT Technician with 4 years of experience in providing hardware, software, and network support. Proven ability to troubleshoot complex technical issues, configure Windows operating systems, and manage LAN/WAN setups. Seeking to leverage my technical expertise to ensure smooth IT operations and minimize system downtime

Overview

4

years of professional experience

1

Certification

4

Languages

Work History

Information Technology Technician

SMARTECH & ENTERPRISES

02.2022 - Current

Conduct daily system monitoring to verify the security, integrity, and availability of hardware, server resources, and key applications.
Manage and troubleshoot system-wide operating systems, resolving complex software and hardware upgrade problems.
Install, configure, and maintain local area networks (LANs) and hardware/software components in optimal configurations.
Provide comprehensive desktop technical support and hardware diagnostics for end users, ensuring minimal downtime.
Deliver technical training to junior team members and end users to enhance team productivity and knowledge base.
Established, reparied and optimized networks by installing wiring, cabling and device

Education

Bachelor of Commerce -

Mumbai University

01-2021

Higher Secondary Schooling - undefined

Maharashtra board

01-2016

Skills

Operating Systems : Windows (7,81,10,11) Windows server, macOS

Software