Dinesh Verma
Gurugram
Summary
Proven Catalog Associate with a track record of enhancing product catalogs at Industry Buying through meticulous data management and inventory analysis. Skilled in Microsoft Excel and adept at fostering customer relationships, demonstrated by efficiently resolving complaints and boosting customer base. Excelled in streamlining processes and training peers, showcasing strong analytical and interpersonal abilities.
Overview
6
6
years of professional experience
Work History
Catalog Associate
Industry Buying
Delhi, DL
04.2023 - Current
- Managed product catalog updates, ensuring data accuracy and consistency across platforms
- Collaborated with cross-functional teams to gather product information and specifications
- Conducted regular audits of catalog entries to identify and rectify discrepancies
- Utilized catalog management software to streamline data entry and retrieval processes
- Trained new team members on cataloging procedures and best practices
- Analyzed customer feedback to improve product descriptions and categorization
- Maintained up-to-date knowledge of industry trends to enhance catalog offerings
Catalogue Executive
GoMechanic
08.2021 - 03.2023
- Updating parts and Catalogue for new and existing vehicles on websites
- Creating New vehicles on the websites in customer friendly format
- Updating price lists of the products on the portal
- Mapping and linking OES products with OEM and vice versa
- Which provides an alternate buying option to the customers
- Categorization of the products, we divide millions of products into their root categories and sub- categories
- Which makes ease to customer in finding the exact products for their vehicles
Customer Relationship Executive
Future Retail Limited
Gurugram
02.2019 - 07.2021
- Building and maintaining profitable relationships with key customers
- Resolving customer complaints quickly and efficiently
- Keeping customers updated on the latest products in order to increase sales
- Expanding the customer base by upselling and cross-selling
- Understanding key customer individual needs and addressing these
- Monitor relationships with existing customers through CRM systems
- Handling Customer Grievances
Education
Bachelor of Arts -
Bundelkhand University
Jhansi, Uttar Pradesh10+2 - Intermediate
Uttar Pradesh Board
Skills
- Data Management
- Cataloguing Systems
- Data Entry Accuracy
- Inventory Management
- Data Analysis
- Microsoft Excel
Disclaimer
I, Dinesh Verma, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Hobbies and Interests
- Gaming
- Watch Movies
- Traveling
- Technology
Personal Information
- Father's Name: Mr. Shiv Gopal
- Date of Birth: 07/20/99
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Catalog Associate
Industry Buying
04.2023 - Current
Catalogue Executive
GoMechanic
08.2021 - 03.2023
Customer Relationship Executive
Future Retail Limited
02.2019 - 07.2021
Bachelor of Arts -
Bundelkhand University
10+2 - Intermediate
Uttar Pradesh Board
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