Dinesh Yadav
Mumbai
Summary
Dynamic retail professional with extensive experience at Fashion Point, excelling in team leadership and inventory management. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in data analysis and MS Excel, driving sales performance and operational efficiency. Committed to fostering a collaborative team environment.
Overview
5
5
years of professional experience
Work History
Fashion Point
Mumbai
02.2023 - 10.2024
- Tracked store inventories and ordered new materials to prevent shortages.
- Supervised work of cashiers, training new team members and monitoring performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained records of items shipped, received, or transferred to another location.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
- Prepared reports on the movement, distribution, and status of products stored in the warehouse.
- Directed and supervised staff performance.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Retail Executive
MUFTI Brands
Mumbai
01.2023 - 12.2023
- Assisted customers with product selection and maintained excellent service standards.
- Managed inventory, visual merchandising, and store presentation.
- Handled POS operations and supported sales team in achieving targets.
- Analyzed sales data to identify trends, opportunities, and areas for improvement.
- Resolved customer complaints promptly and professionally while maintaining high levels of customer satisfaction.
- Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales.
- Collaborated with marketing team to create effective advertising campaigns.
Data Operator
Metro Polish Healthcarmabi
Mumbai
03.2020 - 10.2020
- Provided personalized fashion advice and styling to customers.
- Ensured a premium shopping experience and developed strong client relations.
- Assisted in inventory upkeep and implemented brand merchandising strategies.
- Processed and entered high volumes of data with accuracy and speed into the company's database system.
- Generated regular reports on key performance indicators based on collected data.
- Reviewed existing data entry processes to improve efficiency and accuracy of operations.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
Education
HSC - 12th Board - B.Com
S.K.RAI Jr College
Chembur Maharashtra03-2011
SSC - 10th Board -
Veer Savarkar Vidyalaya
Govandi, Maharashtra03-2009
Skills
- Good interpersonal communication
- Cash handling
- Customer handling
- Team collaboration
- Basic MS Excel knowledge
- Team building and leadership
Skills Languages
Hindi, Marathi, English, Good interpersonal communication, Customer handling, Team collaboration, Basic MS Excel knowledge
Timeline
Fashion Point
02.2023 - 10.2024
Retail Executive
MUFTI Brands
01.2023 - 12.2023
Data Operator
Metro Polish Healthcarmabi
03.2020 - 10.2020
HSC - 12th Board - B.Com
S.K.RAI Jr College
SSC - 10th Board -
Veer Savarkar Vidyalaya
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