Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular Activities
Disclaimer
Timeline
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DINESHKUMAR

DINESHKUMAR

System Engineer
Chennai

Summary

Forward-thinking professional offering more than 2 years of experience working in fast-paced environments. Expertise in Troubleshoot Technical issues ,successfully delivery of technologies,planning, installing and maintaining large-scale systems and infrastructures . I look forward to work at a progressive organization that gives me scope to upgrade my skills and dynamically work towards growth of the organization.

Overview

6
6
years of post-secondary education
2
2
Languages

Work History

System Engineer

Tcs
01.2022
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Compiled, processed, and analyzed test data and results to improve product quality.
  • Spearheaded compliance efforts and developed best practices to drive continual process improvements.
  • Collaborated with executive team to define business requirements and systems goals.
  • Delivered helpdesk service and support to customers.
  • Documented system configuration, mapping and processes.
  • Communicated with clients to verify roots and causes of computer problems.
  • Installed and maintained hardware and computer peripherals to store tangible components.
  • Implemented technical solutions to solve customer issues and increase satisfaction.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
  • Tracked problematic system errors by implementing various user support tracking metrics.
  • Maintained computer systems, installed and upgraded new systems.
  • Worked effectively in both independent and team environments to exceed IT goals.
  • Connected to computer of client using remote link to install programs and applications.

Education

Bachelor of Engineering - Electronics And Instrumentation Engineering

Easwari Engineering College
Chennai
08.2017 - 05.2021

H.S.L.C -

ST.johns Matriculation Higher Secondary School
Chennai
01.2015 - 04.2017

S.S.L.C -

ST.johns Matriculation Higher Secondary School
Chennai
01.2015 -

Skills

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Accomplishments

  • Successfully achieved the project scheduled goals and implemented new strategies
  • Proficient in Access Management, Change Management, and IT operations domains of general controls
  • In particular worked on service now tickets on manufacturing system
  • Good communication and interpersonal skills that help in issue reporting and interaction
  • Good client relationship management
  • Strong organization skills and ability to manage demands and deadlines
  • Received two SPOT awards for outstanding performance and valuable contribution

Extracurricular Activities

  • Completed a basic course on Embedded systems at Easwari Engineering College organized by Livewire Completed a course on C/C++ at Easwari Engineering College conducted by SRM Axis Intellects
  • Completed a certified course on computer-based typing (English) for a period of one year
  • Participated in Inter-school football tournament
  • Participated in Quintessence 2.0 conducted by ECE department of Easwari Engineering college

Disclaimer

I do hereby declare that all the information mentioned above is true to the best of my knowledge and brief.

Timeline

System Engineer

Tcs
01.2022

Bachelor of Engineering - Electronics And Instrumentation Engineering

Easwari Engineering College
08.2017 - 05.2021

H.S.L.C -

ST.johns Matriculation Higher Secondary School
01.2015 - 04.2017

S.S.L.C -

ST.johns Matriculation Higher Secondary School
01.2015 -

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DINESHKUMAR System Engineer