DINESHKUMAR E
MADURAI
Summary
Creative engineer with comprehensive knowledge of CCNA networking concepts, such as routing, switching, TCP/IP, and network security. Skilled in configuring and troubleshooting Cisco devices, managing LAN/WAN environments, and rapidly acquiring knowledge through hands-on labs and simulations, seeking an entry-level networking or IT support role to apply technical capabilities and grow within a professional environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Engineer (vodafone Qatar)
BINOMRAN TELECOMMUNICATIONS
Doha
03.2024 - 05.2025
- Installed and configured FTTH connections for residential and business customers.
- Conducted on-site installation, maintenance of FTTH equipments, including fiber splicing and signal strength verification to maintain service quality.
- Diagnosed and resolved customer connectivity issues through LAN/WAN troubleshooting.
- Performed routine maintenance on fiber lines, coordinating escalations with backend NOC teams.
- Handled ONT, routers, and Wi-Fi configuration to ensure seamless Internet connectivity.
- Educated customers on product features, Wi-Fi optimization, and safe usage practices.
- Maintained installation and service records, ensuring SLA compliance with timely resolutions.
- Knowledgeable in network protocols, IP configuration, and connectivity troubleshooting.
Data Analytics Engineer
BLOOMFIELDX ANALYTICS PRIVATE LIMITED
Thanjavur
08.2022 - 12.2023
- Monitored Informatica PowerCenter ETL jobs, ensuring timely execution and data loads into target systems.
- Investigated ETL job failures, identifying root causes, escalating issues, and tracking resolutions.
- Performed daily health checks for ETL processes, guaranteeing data accuracy and completeness.
- Generated Cognos BI reports for stakeholders, validating results against source data with SQL queries.
- Maintained Dell Boomi integration processes, reporting anomalies to technical teams for resolution.
- Executed SQL queries to validate data and support ad-hoc reporting needs.
- Prepared and presented daily and weekly performance reports on ETL job health for stakeholders.
- Maintained incident logs and documentation for compliance and knowledge-sharing.
- Experienced in ETL, Data Integration Support Projects using tools such as Informatica, Cognos, Dell Boomi, and Tableau.
Fiber Engineer
RELIANCE JIO INFOCOMM LTD
COIMBATORE
12.2019 - 12.2020
- Specialized in CPE installations for enhanced high-speed internet access.
- Expert in Jio fiber optic equipment installation, configuration, and troubleshooting.
- Knowledgeable in network protocols, IP configuration, and connectivity troubleshooting.
- Provided technical support and guidance to customers during the FTTH service activation process.
- Experienced in fiber optic cable splicing, testing, and maintenance.
- Proficient with GPON technology, configuring ONT devices.
- Delivers exceptional customer support, resolving Jio Fiber technical issues.
Office Administrative Assistant
COMMERCIAL BANK OF DUBAI
dubai
08.2017 - 09.2018
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Coordinated meetings, appointments, and conferences for departmental staff as needed.
- Organized and maintained filing systems for essential documents and records efficiently.
- Supported administrative functions by handling incoming calls and directing them appropriately.
- Monitored office supplies inventory and placed orders to maintain necessary stock levels.
- Organized and maintained filing systems, both paper and electronic.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Performing asset auditing as an administrative assistant.
- Coordinate with all the department secretaries for document approval, signature, and returning the documents to the concerned authorities.
Education
Bachelor of Engineering - Electronics And Communication
Thiruvalluvar College of Engineering And Technolog
Vandavasi12-2016
Skills
- Network protocols and management
- IP parameters and configuration
- Routing and switching
- Effective communication
- Technical support
- System hardware knowledge
- Network troubleshooting
- Administrative support
- Microsoft Office proficiency
- FTTH installation
- Fiber splicing and Cat6 crimping
- Networking device installation
- ETL process monitoring and data integration
- ETL tools handling
- SQL querying skills
- Basic Windows and Linux commands
Certification
- CCNA (course Completion)
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Field Engineer (vodafone Qatar)
BINOMRAN TELECOMMUNICATIONS
03.2024 - 05.2025
Data Analytics Engineer
BLOOMFIELDX ANALYTICS PRIVATE LIMITED
08.2022 - 12.2023
Fiber Engineer
RELIANCE JIO INFOCOMM LTD
12.2019 - 12.2020
Office Administrative Assistant
COMMERCIAL BANK OF DUBAI
08.2017 - 09.2018
Bachelor of Engineering - Electronics And Communication
Thiruvalluvar College of Engineering And Technolog