Dinesh Kumar G
Sales & Marketing Professional
Bengaluru
Summary
Experienced Sales & Marketing professional with over 8 years of experience in Automobile( 2W & EV), Paint and other service industries. Excellent reputation for resolving problems and improving customer satisfaction. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Language
5
5
Awards
Work History
Co-Founder & Business Head
DotConn Private Limited
Bengaluru
11.2021 - Current
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Defined roadmap to offer multiple industry vertical solutions and implement for business needs
- Established foundational processes for business operations.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Studied market to determine optimal pricing of services and capitalize on emerging opportunities.
- Built partnerships and alliance eco system to source multiple business opportunities
- Capture customer requirements and act as Subject Matter Expert to support customer facing meetings
Territory Sales manager
TVS Motor Company Limited
Bengaluru
01.2018 - 11.2021
- Responsibility encompasses dealer management, working capital management, market share extraction, retail development and sales achievement
- Coached sales executives in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings and sales.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Analyzed business potential, conceptualizing & executing strategies to drive sales, augment turnover and achieve desired targets
- Identified new market segments and tapping profitable business opportunities-Network expansion
- Ensured speedy resolution of queries & grievances to maximize trade satisfaction levels
- Created environment that sustains and encourages high performance; motivating teams in optimizing their contribution levels
- Made strategies to penetrate product in market and launching new product
- Handled Bangalore with 10 AMD, 6 Branches and 9 AD outlets with team size of 15 Showroom Sales Managers and 3 AD Managers
- Business turnover around 210 Crores annually
- Proper sales planning, variant and SKU wise with Dealer, thereby ensuring optimum stock level and also ensuring various strategic objectives of organization are met
- Analyzing historical data and ensure growth path in various business and process parameters
- Managing and motivating dealer and ensuring better performance of dealer in various business parameters, Financial parameters, Process and Infrastructure parameters
- Drive team of Dealer Sales Managers so as to ensure sales target are met and also processes are oriented at dealerships according to company standards
- Promotional and Brand building activities with ATL or BTL marketing strategies
- Responsible for Business development, Process and infrastructure development at Secondary networks
- Analyzing potential areas and appointing touch points at various levels depending upon market potential
- Ensure healthy financial health of assigned dealerships
- Ensure least TAT (Turn Around Time) for customer complaints so as overall sales experience of customer is delightful
- Timely assessment of dealer manpower and ensuring training according to company standards
- Created & implemented sales process during launch of TVS IQube EV scooter in Bangalore
Territory Sales Officer
Asian Paints
Bangalore
05.2015 - 01.2018
- Driving strategic sales growth - Achieved growth of 21% in territory assigned.
- Team Handling- Handling a team of five sales reps.
- Network Expansion - Established 23 new dealers in span of two years.
- Increasing sales Revenue - Increased market value from 24 crores to 27 crores.
- New product penetration - Successfully pushed and created demand for new products.
- Managing collections - Maintained efficiency of 98% in collections.
- Customer handling - Responsible for managing 90 dealers accounts.
- Visual Merchandising - Increasing visibility of product through visual merchandising.
Sales & Operations - Manager
IHM Bangalore
Bangalore
06.2012 - 05.2013
- Corporate Sales-Banquet and Rooms
- Cross-trained and provided training for IHMB students
- Overall operations- Front office, Food & Beverage and House Keeping Academic
- Maintained records related to sales, returns and inventory availability.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
MBA - Sales & Marketing
Thiagarajar School of Management
Madurai,Tamilnadu 05.2013 - 04.2015
Bachelor of Science - Hotel And Hospitality Administration
IHM Bangalore
Bangalore, India 06.2009 - 04.2012
Skills
- Stakeholder communication
Timeline
Co-Founder & Business Head
DotConn Private Limited
11.2021 - Current
Territory Sales manager
TVS Motor Company Limited
01.2018 - 11.2021
Territory Sales Officer
Asian Paints
05.2015 - 01.2018
MBA - Sales & Marketing
Thiagarajar School of Management
05.2013 - 04.2015
Sales & Operations - Manager
IHM Bangalore
06.2012 - 05.2013
Bachelor of Science - Hotel And Hospitality Administration
IHM Bangalore
06.2009 - 04.2012