Dinesh Kumar Mishra
Sales And Operation Professional
Pune
Summary
Sr.Sales & Operations Professional in Ed Tech and Service Industry with 15+ years of rich experience
12+ years experience in Sales/BD into Ed-tech space worked with Educomp Solutions Ltd. for almost 6 years, worked with start ups, expertise in high value transactions, closed deals worth crore (1.2cr),handled large sales and collection volumes , launching new products and solutions have good connects in more than 300 schools including group schools across Central Western and Southern India. and 6 + years into service industry ,4 years with Shaadi.com handled large team size (130-150) across 17 center Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Associate Director
Cialfo Subcontinent Pvt.Ltd
Pune
08.2022 - Current
- Cialfo is a one-stop solution that brings together people, software and data to simplify college and career counselling workflows
- Students, counsellors, parents, college representatives use Cialfo to hope, dream and collaborate
- We are on a mission to make higher education accessible for 100 million students by 2030.Cialfo is a one-stop solution that brings together people, software and data to simplify college and career counselling workflows
- Students, counsellors, parents, college representatives use Cialfo to hope, dream and collaborate
- We are on a mission to make higher education accessible for 100 million students by 2030
- Partnering with Schools working with Directors, Owners, Trustee's & Principal assisting them in creating long term value for their stakeholders
- Define and monitor KPI s for the team, identify Training, Operations, Efficient implementation of operational initiatives such as principals meets, organize career fairs at schools /counseling
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- With a view to maximize reach
- Nurturing and managing existing and prospective relationships with Schools
- Assisted senior leadership in managing all aspects of operations.
Regional Head
Leadership Boulevard Pvt.Ltd
Pune
12.2021 - 08.2022
- Tasks
- Looking after Maharashtra ,MP,CG and Gujarat , Handling team of Circe heads and Area Managers, Responsible for sales in group schools (Key accounts ), after sales services, along with collection, cross sales, up sales from existing clients, acquiring new clients, retention of clients
- Looking after marketing activities for clients, arranging seminars for school principals.
Zonal Manager
Educational Initiative Pvt. Ltd
Pune
12.2019 - 12.2020
- Achievements/Tasks
- Handling team of Regional Managers and Team leaders, Responsible for sales, after sales services, along with collection, cross sales, up sales from existing clients, acquiring new clients, retention of clients
- Arranging seminars for schools and retail customer’s .Formulating strategies and taking right decision at right time during pandemic time and achieved business from B2B and B2C as well
- Top 2 ZM in country even in pandemic situation
- Achieved maximum business from B2C in pandemic across country
- Achieved 80% of retention in just 3 months in new business cycle.
State Business Head
Ebix Smartclass Educational Services Pvt. Ltd
Pune
09.2015 - 11.2019
- (K-12 SSG), Achievements/Tasks
- Handling Pune ,Marathwada and Vidarbha region in terms of sales for bouquet of products ranging from e-learning solutions, assessments, IT lab and Robotics in K-12 segment
- Responsible for after sales services, collection, cross sales, up sales from existing clients and acquiring new clients
- Got 2 promotions in 2 years
- Ranked 2nd in National Ranking in Sales for FY16-17
- Achieved best performer award in west zone in Sales FY- 15-16
- Achieved best performer award in west zone for more than 100% of collection of billing amount.
Sales & Marketing Manager
Repro India Ltd
Hyderabad
12.2013 - 08.2015
- Tasks
- Look after Sales & Marketing activity for their new initiative i.e
- RAPPLES (1:1 Education through Tablets) in AP & Telangana Region
- Organize events and conferences for School Principals & Managements
- Demonstrate the solution to all the stake holders in School, Principal, Management, Teachers & Parents as well
- Negotiation, Implementation and after Sales services.
Regional Sales Manager
Fitkids Education & Training Pvt. Ltd
Nagpur
02.2012 - 09.2013
- Tasks
- Handling Central India i.e
- MP, CG & Part of MH
- To build pipeline for all the potential Customers for the Leapstart Program
- Approach and present the Leapstart program in the school
- Negotiate with the schools on the pricing keeping in mind the margins and cost
- Work closely with the operations team in implementation of the program
- Signed one School in just one month of joining and later on signed 6 more schools in the region, where as business was not getting initiated in regions like Mumbai, Pune and Delhi.
Zonal Manager
Mexus Education Pvt. Ltd
Nagpur
12.2010 - 01.2012
- Tasks
- Handling Vidarbha i.e
- Nagpur region to start the business activity from scratch with the help of 4 BDM’s
- Responsible for complete profitability of the region
- Maintaining relationship with all the stakeholders
- Negotiating high value deals
- Customer acquisition and retention in highly competitive market
- Signed 8 schools in just 3 months of time from the date of joining.
Area Head
Educomp Solutions Ltd
Nagpur
06.2008 - 12.2010
- Initiated companies business in the region in the year 2008
- Got promoted in 2010 and was given charge of 5 BDM’s ,assisting in sales of high value product Smart Class in Vidarbha
- Giving presentation to Principals, Management, Trustee’s, Parents & Students
- Negotiation, Signing Agreement, Implementation, Collection & after sale services
- Among the top 30 performers from the team of 175 people across India & rest in Maharashtra in sales for the FY-2008-2009
- Promoted as Area Head in year 2010 .
Business Development Manager
People Interactive (I) Pvt. Ltd
Indore
09.2004 - 06.2008
- Achievements/Tasks
- Handling Indore regional office in terms of sales, services, admin, accounts & HR
- Ensure appropriate execution of the designed Franchising Plans
- Formulate and implement marketing strategy for achieving the Franchisee Growth
- Ensure smooth operations across the outlets in- terms of infrastructure, staff training, project implementation, marketing, sales, motivation etc
- Started with 4 centers, opened 11 more centers and was handling 15 centers with the staff strength of almost 170 people
- Got promoted twice.
Education
Master of Business Administration - Marketing
Nagpur University
07.1998 - 05.2000
Bachelor of Commerce - undefined
Nagpur
Nagpur University
06.1995 - 05.1998
Skills
Team Management Key Account Management New Business Development Business Development Business Strategy Team Building Strategic Planning Negotiation Sales Training Sales Operations Relationship Management Lead Generation Strategy Direct Sales Solution Selling Customer Retention Teamwork Customer Relationship Management (CRM)
Timeline
Associate Director
Cialfo Subcontinent Pvt.Ltd
08.2022 - Current
Regional Head
Leadership Boulevard Pvt.Ltd
12.2021 - 08.2022
Zonal Manager
Educational Initiative Pvt. Ltd
12.2019 - 12.2020
State Business Head
Ebix Smartclass Educational Services Pvt. Ltd
09.2015 - 11.2019
Sales & Marketing Manager
Repro India Ltd
12.2013 - 08.2015
Regional Sales Manager
Fitkids Education & Training Pvt. Ltd
02.2012 - 09.2013
Zonal Manager
Mexus Education Pvt. Ltd
12.2010 - 01.2012
Area Head
Educomp Solutions Ltd
06.2008 - 12.2010
Business Development Manager
People Interactive (I) Pvt. Ltd
09.2004 - 06.2008
Master of Business Administration - Marketing
Nagpur University
07.1998 - 05.2000
Bachelor of Commerce - undefined
Nagpur
Nagpur University
06.1995 - 05.1998
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