M. Dinesh Kumar
Coimbatore
Summary
I am looking for good career growth opportunities where my talent and knowledge could be best subjected and utilized for the benefit of the organization and myself Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
SALES AND OVERALL FACTORY MANAGEMENT
MY DADDY BUSINESS SOLUTIONS
coimbatore
2022.03 - Current
- C
- Completed day-to-day duties accurately and efficiently.
- Completed routine maintenance and repair.
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
Senior Sales Associate
BOSE INDIA
coimbatore
2019.02 - 2022.03
- Assisted customers in selecting products that best meet their listening needs.
- Led product demonstrations to showcase features and benefits of audio equipment.
- Trained new team members on sales techniques and product knowledge.
Project Sales Head
Juzgo Holidays Co
2018.09 - 2019.08
- Led sales strategy development for vacation packages and travel services.
- Managed client relationships and ensured high customer satisfaction levels.
Sales Manager
The Chennai Mobiles
2017.07 - 2018.08
- Led sales team to achieve monthly targets and drive revenue growth.
- Developed and implemented strategic sales plans to enhance market presence.
- Trained and mentored new sales staff to improve performance and skills.
- Analyzed customer feedback to refine product offerings and service quality.
- Established strong relationships with key clients to ensure satisfaction and loyalty.
Senior Sales Executive
The Chennai Mobiles
2013.02 - 2017.03
- Developed sales strategies to enhance customer engagement and increase brand loyalty.
- Trained and mentored junior sales staff to improve product knowledge and sales techniques.
- Managed client relationships to ensure high levels of customer satisfaction and retention.
Education
Diploma in Mechanical Engineering -
Ranganathar Institute Of Polytechnic College
COIMATORE01.2012
X -
St. Mary’s High School
Coimbatore01.2011
Skills
- MS-Office
- Customer relationship management
- Sales strategy development
- Product demonstrations
- Team leadership
- Conflict resolution
- Performance metrics
- Sales forecasting
- Inventory management
- Data-driven decision making
- Effective communication
- Problem solving
- Mentorship and training
- Client retention strategies
- Creative solutions
- Analytical
- Networking
- Teamwork and collaboration
- Organization and time management
- Dependable and responsible
- Problem resolution
- Google drive
- Customer service
- FLUENT IN [LANGUAGE]
- Training & Development
- Task prioritization
Linguistic Abilities
- Tamil (To Read, Write and Speak)
- English (To Read, Write and Speak)
Disclaimer
I assure you that all the above details are true to the best of my knowledge
Academic Chronicle
- Diploma in Mechanical Engineering (DME), Ranganathar Institute Of Polytechnic College, Discontinue, 12/12
- X, St. Mary’s High School, Coimbatore, 70%, 06/11
Personal Information
- Age: 30 years
- Father's name: A. Murugesan
- Date of birth: 08/07/1995
- Gender: Male
- Nationality: Indian
- Marital status: Married
Timeline
SALES AND OVERALL FACTORY MANAGEMENT
MY DADDY BUSINESS SOLUTIONS
2022.03 - Current
Senior Sales Associate
BOSE INDIA
2019.02 - 2022.03
Project Sales Head
Juzgo Holidays Co
2018.09 - 2019.08
Sales Manager
The Chennai Mobiles
2017.07 - 2018.08
Senior Sales Executive
The Chennai Mobiles
2013.02 - 2017.03
Diploma in Mechanical Engineering -
Ranganathar Institute Of Polytechnic College
X -
St. Mary’s High School