Yoga, Cricket, Trekking
Dinesh Narayan Wagh
Inside Sales Specialist
Summary
An energetic person with over 10 years of experience in Sales support, Purchase & Logistics, CRM, Administration, and Market research. I bring a strong passion and a positive outlook on life. I'm really good at staying organized and have a proven history of coming up with creative ideas and taking the lead to reach goals. I'm always eager to learn and keep up with the latest trends in the industry to help the company succeed and grow. I work well in a team, making it easier for all of us to hit our goals. I'm also great at talking with others, planning things out, and building strong relationships.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
1
1
Certificate
3
3
Language
Work History
Officer, Internal Sales & Order Support
Apex Asia Pacific Pvt. Ltd
Sinnar, Nashik
05.2020 - Current
- Establishing and nurturing strong relationships with valued end customers, OEMs, and Agent/Reseller network through various communication channels.
- Offering technical support to sales team and customers, assisting them with product applications, specifications, and pricing. Contributing to cost analysis by calculating machining time and necessary processes.
- Collaborating with different teams like production, finance, receivables, and dispatch to ensure customer needs are met and deadlines are achieved.
- Analyzing customer-specific requirements based on RFQs, creating quotes and proposals in line with Apex Europe (HQ) guidelines.
- Efficiently and accurately handling order intake and commercial order processing using ERP and CRM systems, tailoring them to customer needs and purchase orders.
- Managing schedules for order processing and ensuring timely deliveries.
- Compiling and presenting monthly and quarterly sales reports to the management based on region wise & product wise sales
- Supporting management on various activities such as sales customer meetings, price list creation, complaints trends, sales trends.
- Coordinating sales activities across Asia-Pacific region, including Middle East, Indian peninsula, Southeast Asia, Australia, New Zealand and China.
- Working closely with expedition department to facilitate arrangements for international shipments, including forwarder coordination, customs clearance, and documentation.
- Preparing and submitting invoices to customers for payment in accordance with purchase orders.
- Closely working with IT & Apex Europe (HQ) on salesforce implementation in Asia
- Software's : Salesforce, Salesforce CPQ, Infor Visual ERP, Excel
Sales Coordinator
Flexinnova Printpack Pvt. Ltd
Nashik
11.2018 - 04.2020
- Handling all the sales enquiries, preparing & send quotations for the same
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Checking the customer POs, getting the drawing & technical approval & sending the order confirmations to the customers
- To Prepare Order forms & Po's & send them to the principal
- Updating the customers regarding their orders & follow up with the principal for urgent orders
- Preparing Proforma Invoice, Tax Invoices, and Delivery Notes and arranging the dispatch of material
- Payments follow up with customers
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Preparing the Import & export documents as & when required
- Coordinating with CHA, a Shipping Company for timely pickup & delivery of Air/Surface shipments
- Control of freight cost – Inward/Outward
- Assist the sales director in internal & external follow-ups as per the timeline given
- Responsible for all statutory compliance such as GST/TDS/Income tax/ ROC with the help of CA & CS
- Maintain proper filing of sales quotations, Customer orders, purchase orders, sales invoices, purchase invoices and any other related documents
- Responsible for Preparing product-wise weekly, Monthly Sales /Purchase/ Freight Cost Reports.
Sales/Purchase Coordinator
Laxmi Techno Services
Nashik
01.2014 - 03.2018
- Handling sales, CRM & Purchase of industrial division
- Respond to all customer queries & enquires
- Prepare & send the techno commercial offers to customers
- Check & process the customer POs, send order confirmations
- Update the price list in the system
- To do the offered price, and landing cost calculations & keep the record
- To prepare & send the Proforma invoices
- To update the customers about their orders
- To keep the track of all customer POs & timely delivery of material
- To prepare product-wise sales register, quotation register
- To prepare and send weekly, and monthly reports to the respective company
- PURCHASE & LOGISTICS
- To check the customer POs & place the orders to the respective principal company
- Send the Enquiries to suppliers, get the offers, compare & negotiate the same
- To send the price request and product code request to the respective company
- To get the order & delivery confirmations
- Performed monthly reconciliation of open purchasing orders.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
- Generated reports on purchasing activities to support management decisions.
- To prepare & send the delivery instructions
- To make the purchase entries in the system
- To update the payment details of the respective company
- To check and update the physical stock on a weekly basis
- To keep the proper inventory of spares stock
- To prepare the tax invoices, excise invoices & delivery Challan and arrange to deliver the material to the customer
- To prepare the product-wise purchase register
Sr. Executive-Customer Support
Prime Industries
12.2009 - 09.2011
- To monitor the Sales orders, timely deliveries & payment follow-ups
- Responsible to meet all customer requirements from all over India
- To co-ordinate with transporters, courier and cargo companies for timely dispatch
- To ensure the safe and timely dispatch of goods
- Responsible for Customer relationship management
- To maintain co-ordination with customers, the production team and all other departments of thecompany
- Responsible for meeting the customer's urgent request
- To resolve the commercial and outstanding payments issues
- To record and resolve customer issues and complaints
- To resolve the dispatch discrepancies and follow up
- To make the insurance claim in case of broken material
- To support the sales and marketing team
- Making the daily, weekly and monthly reports
Field Information Officer
Monitoring Indian Economy Pvt. Ltd
Mumbai
08.2006 - 09.2009
Education
Diploma - Mechanical Engineering
KVN Naik Polytechnic
Nashik 06.2022 - Current
P.G. Diploma - Materials and Logistics Management
University of Pune
Nashik 06.2010 - 06.2011
B.A. - English
University of Pune
06.2000 - 06.2003
XII - Science
University of Pune
06.1996 - 03.1998
Certificate Course In Information Technology -
Government Polytechnic
Nashik 06.1999 - 06.2000
Skills
Good Analytical Skills
Certification
Certified Yoga Teacher from Yog Vidya Gurukul, Nashik
Interests
Additional Information
Declaration
I hereby declare that all the information given above is true and correct to the best of my knowledge.
Date :
Dinesh Narayan Wagh
Timeline
Diploma - Mechanical Engineering
KVN Naik Polytechnic
06.2022 - Current
Officer, Internal Sales & Order Support
Apex Asia Pacific Pvt. Ltd
05.2020 - Current
Sales Coordinator
Flexinnova Printpack Pvt. Ltd
11.2018 - 04.2020
Sales/Purchase Coordinator
Laxmi Techno Services
01.2014 - 03.2018
P.G. Diploma - Materials and Logistics Management
University of Pune
06.2010 - 06.2011
Sr. Executive-Customer Support
Prime Industries
12.2009 - 09.2011
Field Information Officer
Monitoring Indian Economy Pvt. Ltd
08.2006 - 09.2009
B.A. - English
University of Pune
06.2000 - 06.2003
Certificate Course In Information Technology -
Government Polytechnic
06.1999 - 06.2000
XII - Science
University of Pune
06.1996 - 03.1998
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