DINESH SWAMI
Bengaluru
Summary
Lead Engineer with over 12 years of expertise in architecting mission-critical payment platforms and distributed systems. Currently spearheading modernization of NextGen Payment Network at American Express, overseeing 50+ microservices that process 50 million daily transactions with 99.99% uptime and 100ms Service Level Agreement (SLA). Achieved $1.7M in annual cost savings through cloud migration initiatives and automation platforms while collaborating with Enterprise Architecture teams to shape technical strategy.
Overview
13
13
years of professional experience
Work History
Senior Engineer
American Express
Bengaluru
01.2019 - Current
- Led modernization of NextGen Payment Network with 50+ microservices processing 50 million daily card transactions, achieving 99.99% uptime and 100ms Service Level Agreement (SLA) as critical backbone for all American Express transactions
- Drove Public Cloud Initiative (Cloud Connect) migrating client-facing core payment components to Amazon Web Services (AWS), decommissioning two on-premises regional data centers and generating $1.2M annual cost savings while accelerating partner onboarding from 2 months to 3 weeks
- Built Automated Test Platform (NetGenie) improving developer and Quality Assurance (QA) efficiency, eliminating legacy team dependency and saving $500K annually
- Led cross-functional teams delivering NextGen settlement capabilities across Latin America region, reducing settlement SLA time from 6 hours to 30 minutes compared to legacy platform
- Collaborated with Performance Engineering teams to optimize Kafka-based data pipelines implementing consumer throttling, priority routing, and sharding mechanisms, significantly enhancing overall system resiliency
- Partnered with Distinguished Engineer to design zero-downtime cloud deployment pipelines preserving persistent TCP connections between American Express Payment Network and payment terminals
- Presented numerous Architecture Design Decision Records (ADRs) to Enterprise Architecture Board, securing alignment on critical Payment Network components and capabilities
- Initiated Brown Bag knowledge-sharing sessions providing platform for engineers to share technical expertise and accomplishments across teams
Lead Engineer
FICO
Bengaluru
01.2016 - 01.2019
- Designed and implemented Falcon Card Compromise Manager serving consortium of 10,000+ financial institutions on Spring Cloud and AWS to manage credit card treatment strategies, improving customer experience and reducing potential losses including chargebacks
- Increased file processing capacity by 4x through redesign of standalone Java component into distributed microservices application
- Designed cloud-based centralized configuration management service resulting in increased efficiency, enhanced system maintenance, and streamlined change management processes
- Improved network latency by 30% applying compression techniques to chain of REST API calls for data synchronization process from cloud to on-premises infrastructure
- Built Automated Data Generation Framework to simulate real data streams, enabling lower environment testing and performance testing capabilities
Software Engineer
MRK InnoApps
Bengaluru
01.2014 - 01.2016
- Designed and led development of Inventory Management System from scratch.
- Collaborated on design and implementation of key features including serial number tracking, reporting dashboards, and warehouse management modules using Spring and Hibernate frameworks.
- Managed complete solution lifecycle from requirements gathering through production deployment using agile methodologies.
Software Engineer
Isometric Technologies
Bengaluru
01.2013 - 01.2014
- Led team of five engineers to design and build customized Customer Relationship Management (CRM) application from scratch for GPS-based vehicle monitoring aggregators
- Advocated for Spring Framework and Hibernate during initial planning and development phases, accelerating development & delivery.
Education
Master - Computer Engineering
Visveswaraya Technological University
India01.2013
Skills
- Java and Golang
- Spring Framework, Hibernate
- GRPC and RESTful services
- Amazon Web Services (AWS)
- Kubernetes and Docker
- Terraform, Ansible, Envoy
- GitHub Actions
- MySQL, Cassandra, Couchbase
- Apache Kafka
- Microservices architecture
- Distributed systems
- High availability systems
- Low latency computing
- Payment systems architecture
- Cloud migration and optimization
- Automation and platform engineering
- Cross-functional team leadership
Accomplishments
- Platform Modernization: Architected NextGen Payment Network processing 50M daily transactions with 99.99% uptime and 100 ms SLA.
- Cost Optimization: Delivered $1.7M annual savings through AWS migration and automation initiatives.
- Regional Impact: Led Latin America settlement deployment, reducing SLA from 6 hours to 30 minutes.
- Capacity Improvement: Achieved a 4x file processing capacity increase through microservices transformation.
- Partner Acceleration: Reduced partner onboarding time from 2 months to 3 weeks.
- Technical Leadership: Presented Architecture Design Decision Records to the Enterprise Architecture Board and partnered with Distinguished Engineers on critical initiatives.
Websites
Timeline
Senior Engineer
American Express
01.2019 - Current
Lead Engineer
FICO
01.2016 - 01.2019
Software Engineer
MRK InnoApps
01.2014 - 01.2016
Software Engineer
Isometric Technologies
01.2013 - 01.2014
Master - Computer Engineering
Visveswaraya Technological University