DINESH SWAMI
Bengaluru
Summary
Lead Engineer with 12 years of expertise in architecting mission-critical payment platforms and distributed systems. Currently spearheading modernization of NextGen Payment Network at American Express, overseeing 50+ microservices that process 50 million daily transactions with 99.99% uptime and 100ms Service Level Agreement (SLA).
Overview
12
12
years of professional experience
Work History
Lead Engineer
American Express
Bengaluru
12.2019 - Current
- Led modernization of NextGen Payment Network with 50+ microservices processing 50 million daily card transactions, achieving 99.99% uptime and 100ms Service Level Agreement (SLA) as critical backbone for all American Express transactions
- Drove Public Cloud Initiative (Cloud Connect) migrating client-facing core payment components to Amazon Web Services (AWS), decommissioning two on-premises regional data centers and generating $1.2M annual cost savings while accelerating partner onboarding from 2 months to 3 weeks
- Built Automated Test Platform (NetGenie) improving developer and Quality Assurance (QA) efficiency, eliminating legacy team dependency and saving $500K annually
- Led cross-functional teams delivering NextGen settlement capabilities across Latin America region, reducing settlement SLA time from 6 hours to 30 minutes compared to legacy platform
- Collaborated with Performance Engineering teams to optimize Kafka-based data pipelines implementing consumer throttling, priority routing, and sharding mechanisms, significantly enhancing overall system resiliency
- Partnered with Distinguished Engineer to design zero-downtime cloud deployment pipelines preserving persistent TCP connections between American Express Payment Network and payment terminals
- Presented numerous Architecture Design Decision Records (ADRs) to Enterprise Architecture Board, securing alignment on critical Payment Network components and capabilities
- Initiated Brown Bag knowledge-sharing sessions providing platform for engineers to share technical expertise and accomplishments across teams
Senior Engineer
FICO
Bengaluru
09.2016 - 12.2019
- Designed and implemented Falcon Card Compromise Manager serving consortium of 10,000+ financial institutions on Spring Cloud and AWS to manage credit card treatment strategies, improving customer experience and reducing potential losses including chargebacks
- Increased file processing capacity by 4x through redesign of standalone Java component into distributed microservices application
- Designed cloud-based centralized configuration management service resulting in increased efficiency, enhanced system maintenance, and streamlined change management processes
- Improved network latency by 30% applying compression techniques to chain of REST API calls for data synchronization process from cloud to on-premises infrastructure
- Built Automated Data Generation Framework to simulate real data streams, enabling lower environment testing and performance testing capabilities
Software Engineer
MRK InnoApps
Bengaluru
09.2014 - 09.2016
- Designed and led development of Inventory Management System from scratch.
- Collaborated on design and implementation of key features including serial number tracking, reporting dashboards, and warehouse management modules using Spring and Hibernate frameworks.
- Managed complete solution lifecycle from requirements gathering through production deployment using agile methodologies.
Software Engineer
Isometric Technologies
Bengaluru
09.2013 - 09.2014
- Led team of five engineers to design and build customized Customer Relationship Management (CRM) application from scratch for GPS-based vehicle monitoring aggregators
- Advocated for Spring Framework and Hibernate during initial planning and development phases, accelerating development & delivery.
Education
Master - Computer Engineering
Visveswaraya Technological University
India01.2013
Skills
- Java and Golang
- Spring Framework, Hibernate
- GRPC and RESTful services
- Amazon Web Services (AWS)
- Kubernetes and Docker
- Terraform, Ansible, Envoy
- GitHub Actions
- MySQL, Cassandra, Couchbase
- Apache Kafka
- Microservices architecture
- Distributed systems
- High availability systems
- Low latency computing
- Payment systems architecture
- Cloud migration and optimization
- Automation and platform engineering
- Cross-functional team leadership
Accomplishments
- Platform Modernization: Architected NextGen Payment Network processing 50M daily transactions with 99.99% uptime and 100 ms SLA.
- Cost Optimization: Delivered $1.7M annual savings through AWS migration and automation initiatives.
- Regional Impact: Led Latin America settlement deployment, reducing SLA from 6 hours to 30 minutes.
- Capacity Improvement: Achieved a 4x file processing capacity increase through microservices transformation.
- Partner Acceleration: Reduced partner onboarding time from 2 months to 3 weeks.
- Technical Leadership: Presented Architecture Design Decision Records to the Enterprise Architecture Board and partnered with Distinguished Engineers on critical initiatives.
Timeline
Lead Engineer
American Express
12.2019 - Current
Senior Engineer
FICO
09.2016 - 12.2019
Software Engineer
MRK InnoApps
09.2014 - 09.2016
Software Engineer
Isometric Technologies
09.2013 - 09.2014
Master - Computer Engineering
Visveswaraya Technological University