DINKAL SUMAN
Mumbai
Summary
Innovative Sales Development Representative with 4 years of experience in Inside Sales, specializing in promoting educational programs and technology solutions. Adept at building and maintaining relationships, creating targeted marketing campaigns, and driving successful outreach strategies to attract qualified customers. Skilled in customer advocacy, lead generation, and end-to-end sales cycles. Proficient in sales pipeline management, consulting, and implementing comprehensive marketing strategies. Demonstrated success in increasing revenue, improving customer retention, and fostering long-term client relationships.
Overview
4
4
years of professional experience
Work History
Senior Sales Development Representative
Plaksha TLF
06.2023 - Current
- Enabled the generation and qualification of leads and spearhead the nurturing of customer relationships.
- Used my expertise in CRM and sales operations to optimize the sales process, increase conversion rates, and improve customer satisfaction.
- Develop and implement comprehensive outreach strategies to attract a diverse pool of qualified candidates.
- Identify and establish partnerships with organizations, universities, and industry leaders to enhance the visibility and credibility of the program.
- Create and execute targeted marketing campaigns to effectively communicate the unique value proposition of the program to prospective students.
- Plan and organize admission events, information sessions, webinars, and workshops to engage with potential candidates and provide them with accurate program information.
- Build and maintain strong relationships with educational institutions, industry professionals, and other relevant stakeholders to promote the program and increase awareness.
Senior Sales Development Representative
upGrad
10.2021 - 06.2023
- Successfully converted Sales, leading to increased revenue and improved customer retention for clients.
- Successfully forged and managed partnerships with leading Global universities(Deakin University, Michigan State University, Maryland University, Golden Gate University), boosting student enrollment for upGrad programs.
- Skilled in sales pipeline management, effectively prioritizing and closing multiple deals simultaneously.
- Designed and implemented successful marketing campaigns for lead generation, resulting in increased sales conversions and revenue growth.
- Leveraged in-depth product and business knowledge to provide technical expertise to customers through sales presentations and product demonstrations.
- Communicated new offerings and initiatives to customers and prospects at all levels.
- Coordinated with pre-sales and internal business groups to manage new opportunities and complete closure.
- Managed complete end-to-end Sales cycle, including Lead generation from Salesforce marketing cloud, Pre-sales, Consulting, and Account Management.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Business Development Executive
Think and Learn Pvt Ltd
05.2020 - 10.2021
- Converted free users into paying customers, leading to augmented income and improved customer retention
- Devoted to counseling and aiding Students in career planning and delivering solutions with e-Learning programs
- Adept at sales pipeline organization, effectively prioritizing and sealing numerous deals in parallel
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Education
Bachelor of Technology (BTech) - Mechanical Engineering
Rajasthan Technical University
KOTA08.2019
Skills
- Lead Generation
- Sales Processes
- Lead Qualification
- Interpersonal Skills
- B2B Sales(inbound and outbound)
- Sales Development
- Thorough Research
- Interpersonal Communication
- Consultative Selling
- Lead Prospecting & Retention
- CRM Software(Salesforce, Zoho, LeadSquared)
Achievements
- More than 100% target achievement in upGrad(2021-2022)
- Highest Revenue in a month - Think and Learn Pvt. Ltd(June 2020)
- Best Call and Demo award - Think and Learn Pvt. Ltd(2021)
- Best call and input performer- upGrad(2022)
Timeline
Senior Sales Development Representative
Plaksha TLF
06.2023 - Current
Senior Sales Development Representative
upGrad
10.2021 - 06.2023
Business Development Executive
Think and Learn Pvt Ltd
05.2020 - 10.2021
Bachelor of Technology (BTech) - Mechanical Engineering
Rajasthan Technical University
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