Dinkar Jha

Team Management and Operations

• Managed and mentored team of 4+ members to accomplish smooth quota planning and submission process
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and Cross-trained existing employees to maximize team agility and performance.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cultivated positive rapport with fellow employees and accomplished multiple tasks within established timeframes.

Strategic Process Optimization and Automation

• Revitalized Ramp Type Analysis, implementing standardized and automated process in QPA Tool on global scale, enhancing efficiency and eliminating manual intervention.

Organizational Planning Excellence

• Pioneered Org Planning Hierarchy Audits for Attributes and Headcount, introducing standardization and automation in tool. This initiative significantly increased efficiency while reducing manual efforts.

Global Capacity Modeling Expertise

• Re-engineered Capacity Model for Global Business Partners and strategy partners, facilitating planning and allocation of targets for 11,238 sales reps. This optimization contributed to improved street capacity determination.

Leadership Decision Support

• Developed and delivered consolidated models during G4G, supporting leadership in making informed decisions within tight timelines.

Innovative Project Ownership

• Led high-profile projects, including Overassign Analysis, Churn Analysis, Attainment Analysis, and Manager Distance Analysis. These initiatives delivered impactful results, aiding leadership in strategic planning for G4G.

• Prepared comprehensive financial reports and budget packs for corporate reporting for Cloud Bookings & ATR
• Conducted monthly financial analyses and delivered ad hoc insights for organizational decision-making.
• Drove key insights, analytics, and executed value-added analyses for special projects.
• Spearheaded continuous process improvement, enhancing operational efficiency.
• Assisted in developing finance and business presentations, collaborating with key stakeholders for requested reporting output.