Summary
Overview
Work History
Education
Skills
Certification
Timeline
PERSONAL INFORMATION
Generic
Dinu Divakaran

Dinu Divakaran

Sales Operations Analyst
Bengaluru,KA

Summary

I have 20 plus years experience in healthcare as well as sales operations working full time.

Overview

1
1
Certification
27
27
years of professional experience

Work History

Sales Operations Analyst

Accenture Solutions
07.2023 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Analyzed sales data to identify trends and optimize operational workflows.
  • Mentored junior analysts on best practices for data analysis and reporting methodologies.
  • Determined and developed algorithms to improve and optimize operational processes.
  • Performed validation and testing of models to promote adequacy and reformulate models as necessary.
  • Designed data optimization and interfaces for user interaction.

QUALITY DOCUMENTATION SPECIALIST

Nuance India
10.2021 - 06.2023
  • Supported continuous improvement initiatives with regular audits and assessments of existing documentation processes.
  • Ensured proper archiving procedures were followed, preserving vital historical records for reference purposes.

VIRTUAL MEDICAL SCRIBE

Vishwa Transcription Services
09.2019 - 08.2021
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.

MEDICAL LANGUAGE SPECIALIST

Nuance Transcription Services Pvt. Ltd.
07.2001 - 09.2018
  • Supported diagnostic processes by providing timely and accurate transcriptions of physician's notes, lab results, and imaging studies.

MEDICAL TRANSCRIPTIONIST

KGSIL Private Ltd.
01.2000 - 06.2001
  • Completed training and worked as a medical transcriptionist.

Education

Bsc - Computer Science

Kerala University
Kerala
01.2000

Skills

Ms - Office Package, Internet, etc Typing Speed 50 words/minute

Sales order management

SAP SD configuration

Master data management

Shipping and transportation

Certification

SAP Sales and Distribution

Timeline

Sales Operations Analyst

Accenture Solutions
07.2023 - Current

QUALITY DOCUMENTATION SPECIALIST

Nuance India
10.2021 - 06.2023

VIRTUAL MEDICAL SCRIBE

Vishwa Transcription Services
09.2019 - 08.2021

MEDICAL LANGUAGE SPECIALIST

Nuance Transcription Services Pvt. Ltd.
07.2001 - 09.2018

MEDICAL TRANSCRIPTIONIST

KGSIL Private Ltd.
01.2000 - 06.2001

Bsc - Computer Science

Kerala University

PERSONAL INFORMATION

  • Date of Birth: 05/25/1979
  • Gender: Male
  • Marital Status: Married
Dinu DivakaranSales Operations Analyst