DINU MAHDELEY

• Managed a diverse portfolio of high-net-worth clients, ensuring optimal asset allocation and risk management.
• Designed custom-tailored portfolios based on individual client needs, risk tolerance levels, time horizons, financial objectives.
• Cultivated strong relationships with clients through regular communication and in-person meetings to review progress toward financial goals.
• Optimized asset allocation across various accounts for improved diversification and risk-adjusted performance.
• Developed and maintained strong relationships with clients to maximize satisfaction.
• Analyzed financial needs of clients and developed tailored strategies to meet goals.
• Educated clients on potential risks and rewards associated with various investments.

• I handled HNI client of SBI customer who is maintaining 30 lakh relationship with bank or 50 lakh as whole relation ship for family offering
• Offer various investment product according to suitability of the customer like Mutual fund Portfolio Management and Insurance for life cover and tax planning
• Participated in regular training offered by corporate office for skill enhancement in MF product current economic update etc
• Achieve monthly target for MF Insurance SIP new customer acquisition and onboarding existing customer into wealth platform
• Guide and educate new investment customer to start new investment to achieve their long term and short term goal.
• fulfilling 360 degree banking and investment need of the customer
• Taking reference from existing customer for new customer acquisition
• Monthly complaince certificate submission .
• Conduct and participate financial and investment awarness session in government and corporate institution for SBI wealth marketing

Looks after over all branch profitability and compliance

Ensure proper scoping is done and target / niche customers identified with active collaboration from concerned Product/Sales Support Teams.

Strategically Plan for Business Development of the branch with the available resources by understanding their core competencies.

Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

Attain SB nos and values- meet number and value targets.

Attain CA nos and values in the area- meet number and value targets.

FD is cross sold to the customers of the Bank and the number and value targets achieved There is higher penetration of FD on individual customers of the branch

Salary accounts and NR accounts targets are also met

Ensure quality of sourcing is maintained and depletion rates are controlled. Ensure that Salary credits reach or exceed the expect Salary Credit targets

Ensure the branch is a profit centre by meeting set benchmarks of CASA, breakeven and profitability. Overall In charge of monitoring of all costs / expenses for the branch.

Responsible for meeting the set income targets in all parameters.

Ensure that all managed portfolios (Preferred/Classic/Imperia, etc) are effectively managed through PBs, RMs, Imperia RM, ABM, etc. and that set targets on each of the portfolios is reached.

Ensure seamless servicing of PBG & BBG raced HNW customers in coordination with the respective PBG/BBG RM & Supervisors.

Ensuring staff Awareness on portfolio Targets and achievement (Preferred/Classic/Imperia, etc). Ensure that the High Net worth individuals are persuaded to avail the private bank

Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.

Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.

Increased branch profitability by implementing cost-saving measures and streamlining operational processes.

Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.

Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.Developed a high-performing team through targeted recruitment, training, and performance management initiatives.

Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.

handled profile of branch head looking after day to day branch operations and sales and supervise authorization like all cash, fund transfer NEFT/RTGS etc and scrutiny of KYC document of all accounts CA SA TASC MF registration etc Take care of branch compliance and ensure all monthly report are share to HO on timely basis . submission of monthly compliance certificate to HO

And drive contest run by HO for life insurance general insurance mutual fund etc guide and motivate staff to participate HO drive and as well as regional drive

Also involved in surprise audit of the branch in region and share the report to cluster head for observations noticed and correction within time line

This diverse role includes operations management of dual responsibility like maintaining branch day to day operations and take care of Retail

Assets ( Tractor & Equipment Finance Disbursement ). Responsible for Branch compliance ,hygiene & audit. Monthly submission of compliance certificate and other statutory reporting to management. Secured well controlled audit rating in last FY.

Self motivated for sourcing CASA for branch. Make strategy with branch Manager on how to deepen and pool CASA for the branch. Every effort we take to maintain positivity in the branch so branch can move in upward direction.

FOREX TRANSACTION : Responsible for inward and outward foreign remittance and load/reload of travel card in multiple currency of new and existing customer.

OVER DRAFT/CC : Responsible for creation CC/OD account in the branch by coordination with HO & Facilitate to create OD against fixed deposit at branch level.

GOLD LOAN SOURCING AND DISBURSEMENT : Taking care of gold disbursement. & at the branch

Ops (Retail Branch Banking): This diverse role includes operations management for standalone branch of the bank, customer relationship management and profit generation with the co- ordination to different verticals of the bank. Overseeing statutory compliance taking adequate measures to ensure conformance to guidelines prescribed by RBI and other regulatory authorities. Adhering to pre-set processes to ensure smooth flow of day-to-day operations.

« Adherence to KYC norms stipulated by RBI. For account opening.

« Handled government business like processing of CBDT& CBEC Challan.

« Handled CMS (cash management service) .

« Monitoring and ensuring that the service TATs are adhered to as stipulated by the bank.

« To ensure timely processing of instructions given by the clients towards the operation and maintenance of their accounts.

« Handled all branch operational work like cash, cheque collection, RTGS, clearing. Issuance of DDs and creation of new deposit accounts (FD/RD).

Disposal of excess cash to other banks Like placing FD Against cash,Adherence to cash retention limit of the branch.

« Ensuring adequate availability of cash at the branch ATM, balancing ATM as per customer and ATM GL A/c’s. liaison with Charge Back team of Visa & Master Card for debit / credit card related disputes, handling changes & upgrades.

« Focused towards zero defect and No Pendency, self mandated norms with a focus towards Client Service.

« Involved in Making Branch MIS Report.

« Interfacing with clients to acquaint them with products like savings/current accounts, Fix Deposits, New Insurance Products.

Offering customer services to its client.

« Handled post & Prepaid paid customers

« Used to attend customers calls and resolved their query.

« Achieved daily calls target.

« Initiate Compliant for customer if they face any problem related to Reliance services.

Adherence to KYC norms as stipulated by RBI. For account opening.

« To ensure timely processing of instructions given by the clients towards the operation and maintenance of their accounts.

« Focused towards zero defect and No Pendency, self mandated norms with a focus towards Client Service.

« Interfacing with clients to acquaint them with products like current accounts, Fix Deposit

« Achievement of monthly target. Significant Accomplishments:

« Won Certificates from Circle Head under the Third Party Products Contest organized by the bank

for generating life Insurance business through successful conversion of leads in unit linked insurance. plans.

« Have played a significant role in enabling the branch to face two IAD audit periods.

« Successful in generating leads for other revenue focused products like Creditcards, Mutual Funds