Dinu T Damodaran

· Spearheaded end-to-end branch operations across Kerala & TN regions, overseeing a portfolio worth ₹90 crore, ensuring regulatory and internal compliance

· Supported and implemented SOPs for field operations, loan processing, and customer onboarding, improving operational efficiency

· Led collection strategy for delinquent accounts across two districts

· Instituted field-level collection controls and performance metrics, improving daily collection efficiency and staff accountability

· Directed a team of 100+ field officers, branch managers, and area heads; conducted performance reviews and capability-building programs

· Implemented risk mitigation frameworks for both sourcing and collections, reducing fraud and defaults

· Providing training and monthly meeting for staff performance improvement

· Be a part of New Recruitment process

• Manage 28 branches and 110 staffs
• Setting sales targets
• Maximising sales and profitability
• Providing your team with a stimulating and supportive environment
• Regular Follow-up in arrear collection
• NPA Analysis
• Providing training and monthly meeting for staff performance improvement
• Be a part of New Recruitment process
• Initiating New branch opening

• Follow up to ensure that appropriate actions were taken on customers
• Handling all non paying customers
• Planning and improving collection efficiency
• Responsibility of Repossession and Repo Sale
• Analyzing and monitoring of NPA Accounts
• Sending Daily Collection Report to Zonal Manager
• Monitor all balances and deposits to ensure that all money in the collection is accounted for and the proper procedures are followed at all times

• Maintain Relationship with Bank Staff
• Responsible for policy generation
• Claim Settlement.
• Make good relation with Customer

• Deals with hard bucket recovery management of above 5
• Established debt collection procedures and set weekly performance goals
• Supervise staff in operations such as monthly collection target
• Communicate, Business Credit team
• Handling all non paying customers
• Planning and improving collection efficiency

• Teach Engineering Drawing in Instrumentation

• Calibration of Control Valves, SMART Transmitters With HEART Protocols, Leveltrol, Magnetic Flowmeter, PH Analyser, Temperature Elements
• Cont. System for 16 MW TG set: Involved in the implementation of new DCS system of M/s ABB make, Model: 800 x A at 16 MW Captive Power Plant. Involved in loop checking, wiring checking, Junction box wiring and termination works related to the above project
• Actively Participated in Annual Shut down works. During the shutdown works, involved in overhauling, calibration of control valves, Calibration works of different transmitters, analyzers and other instruments, Programming in Omron PLC. Assisting the service Engineer from M/s Emerson Process Management India Pvt. Ltd for carrying out AMC service for Delta V DCS System etc
• IMCP Trainee