Dionne Harris

Completed dispatcher certification through online training to enhance operational knowledge.

• Coordinated daily schedules for multiple trucks and drivers to ensure timely deliveries.
• Communicated effectively with drivers to provide real-time updates on routes and conditions.
• Managed logistics software to track shipments and monitor vehicle locations efficiently.

• Supervised daily warehouse operations to ensure efficient workflow and productivity.
• Supervised loading and unloading of materials from incoming trucks.
• Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
• Generated warehouse shipping documents, packing lists and invoices.
• Trained new staff on safety protocols and operational procedures.
• Collaborated with team members to resolve logistical challenges quickly.
• Coordinated with other departments to ensure smooth flow of materials.
• Established and maintained good relations with customers, vendors, and transport companies.
• Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
• Worked additional hours and shifts to meet tight deadlines during peak periods.

• Followed established routes to ensure timely package deliveries.
• Delivered goods and services to customers on time and in excellent condition.
• Provided excellent customer service during package drop-offs and pickups.
• Operated delivery vehicles to transport packages efficiently and safely.
• Communicated with dispatchers regarding delivery status and any issues.
• Loaded and unloaded packages, ensuring proper handling techniques were used.
• Maintained accurate delivery logs and paperwork for tracking purposes.
• Documented daily mileage, gas, and other data.
• Adhered to company policies and procedures related to safety and security standards.
• Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
• Performed pre-trip inspection checks and reported problems to supervisor.
• Secured merchandise, avoiding damage during transportation.
• Inspected loads to confirm even distribution to ensure that cargo was secure and distributed evenly.
• Assisted in training new drivers on company policies and procedures.

• Provided assistance to individuals with disabilities in developing independent living skills and strategies.
• Provided guidance to individuals in developing independent living skills.
• Assisted clients in creating personalized, achievable life goals.
• Developed individual service plans in collaboration with clients and families.
• Assisted clients with daily living tasks such as budgeting, shopping, meal planning.
• Maintained accurate documentation of client progress and case notes.