Dipak Darji
Nawa City
Summary
Seeking assignments in Banking and Financial Sector with an organization of repute across India.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Teller
Hdfc Bank Ltd
rajgarh
09.2024 - Current
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer balances through regular audits.
Teller, Customer Relationship Officer
Bandhan Bank Limited
12.2022 - 09.2024
- Process standard teller transactions for customers including servicing client accounts,accepting payments, cashing cheques,balancing cash drawers, handling right deposits and correcting discrepancies.
- Balancing Automated teller machines and daily reconciling the balance with the ATM GL from the system and loading of the cash into the machine and performing the EOD.
- Process 20+ customers transactions per hour with extreme attention to detail.
- Quickly established credibility with clients and remembered over 50+ names of regulars, creating a friendly rapport with customers.
- Assisted the supervisor with audits and daily balancing of the vault.
- Organised 200+ customer transactions receipts on a daily basis so that they could be properly filed in a timely manner.
- Handling customers as per bank guidelines.
- Working as the Head Cashier.
- Resolving customer queries through calls, mails and ensure timely response.
- Expected business achievements as per bank guidelines.
- Processing/batch Creation of cheque for inward /outward outstation cheque
- Reconciliation of current account with other bank.
- Processing of RTGS / NEFT and cheque transfer.
- Following the process /procedures of the bank & ensuring compliance to rules and regulations of the bank including latest circulars and notifications.
- Implementing policies /procedures for all round development of the bank as well as reducing overall costs to the bank through various means.
- Joined HDFC BANK on 30 September 2024 To Present
Education
MBA - Finance
SGVU
JaipurBachelor of Science (BSC) -
M.G.S University
Bikaner10+2 Senior Secondary Examination -
Paramount Academy
Taranager, Ajmer10th Higher Secondary Examination -
Shiv S. S. SR. Sec.Sch.
Mahlana Uttarada, TaranagerCertification
- Post Graduate Certificate in Retail banking–(PGCRB)
- 2022 Institute of Professional Banking (Jaipur)
- Specialized Training Program that prepares aspiring bankers to be bank ready
- Overview of Banking & its functions
- Types of Accounts (Liabilities/Assets) – Demand Deposit, Term Deposit, OD limits
- Account Opening Process – Complete Documentation – ID Proof, Address Proof, FATCA declaration
- Payment Mechanism – Funds Transfer – IFSC Code, NEFT, RTGS, IMPS
- Third Party Products – Mutual Funds, Insurance etc.
- Banking Sales – Prospecting, Cross Selling, Up-Selling
- Customer Service – Non-Financials – Change of Address, Passbook Printing etc.
- Digital Banking – ATM’s, POS, Internet Banking, Mobile Banking, Phone Banking, UPI
- Complaint Handling – How to resolve customer Complaints.
PERSONAL DETAILS.
Father's Name : Rajkumar
ACHIEVEMENTS AND ADDITIONAL SKILLS
Father's Name : Rajkumar
CERTIFICATION.
Father's Name : Rajkumar
Timeline
Teller
Hdfc Bank Ltd
09.2024 - Current
Teller, Customer Relationship Officer
Bandhan Bank Limited
12.2022 - 09.2024
MBA - Finance
SGVU
Bachelor of Science (BSC) -
M.G.S University
10+2 Senior Secondary Examination -
Paramount Academy
10th Higher Secondary Examination -
Shiv S. S. SR. Sec.Sch.