DIPAK KUMAR
Alwar
Summary
Driven by a passion for sales and relationship building, I excelled as a Credit Cards Sales Officer at HDFC Bank, where I not only met but exceeded sales targets through effective negotiation and performance tracking. My approach, focused on understanding and meeting customer needs, significantly enhanced client satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Credit Cards Sales Officer
HDFC Bank
05.2022 - Current
- Maintain a sales target every month every month corporate activity and presentation.
- Selling Credit Cards With Cross Sell Products to Customers i.e. Account, Smart pay, Payzapp, Health Insurance and all Type of term loans.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Researched target market and identified customers' unique needs to suggest suitable products.
- Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
Education
Master of Arts - English Literature
RRBMU
Alwar, India05-2023
Bachelor of Arts - English Literature
RRBMU
Alwar, India05-2021
12th - PCM
Rajasthan Board Of Senior Secondary Education
Alwar, India05-2018
10th -
Central Board of Secondary Education
Kota, India05-2015
Skills
- Sales planning
- Relationship building
- Performance tracking
- Effective negotiation
Timeline
Credit Cards Sales Officer
HDFC Bank
05.2022 - Current
Master of Arts - English Literature
RRBMU
Bachelor of Arts - English Literature
RRBMU
12th - PCM
Rajasthan Board Of Senior Secondary Education
10th -
Central Board of Secondary Education
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