Dipak Negi
Delhi
Summary
Experienced Store Supervisor with strong background in retail management, merchandising, and customer service. Proven ability to deliver results through effective team leadership, inventory control, and loss prevention techniques. Possess strong communication skills for dealing with staff and customers alike. In previous roles, implemented initiatives that improved operational efficiency and boosted customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Supervisor
Cinepolis
Delhi
04.2019 - Current
- Effectively managed store operations, ensuring efficient processes across inventory control, staff coordination, and customer service.
- Utilized data analytics to identify trends of products selling, opportunities for cost savings, and achieving the COGS.
- Developed and implemented a system for tracking and managing purchase orders.
- Negotiated cost reductions on bulk orders, resulting in significant cost savings for the company.
- Developed and maintained relationships with vendors to ensure timely delivery of goods and services.
- Developed a tracking system to monitor purchase orders and ensure timely delivery.
- Developed a system to track inventory levels and anticipate future needs.
- Implemented stock management procedures that optimized storage space, reduced stock discrepancies, and minimized wastage.
- Led a team to maintain a well-organized and presentable store environment, meeting company standards, and improving customer satisfaction.
- Developed and maintained a budget for purchases, and ensured compliance with financial regulations.
- Developed and maintained an inventory tracking system that reduced stock-outs and improved customer satisfaction.
- Performed regular checks of warehouse stock to ensure accuracy of inventory records.
- Utilized analytical tools to track sales trends, enabling data-driven decision-making to forecast demand, and adjust stock levels effectively.
Store Associate
Cinépolis
Delhi
06.2017 - 04.2019
- Collaborated with cross-functional teams to improve logistics operations and increase efficiency
- Utilized a Warehouse Management System (WMS) for efficient order picking and tracking
- Unloaded shipments safely and efficiently, ensuring product quality and accuracy
- Maintain the warehouse as per SOPs and keeping the stock as their criteria
- Make sure for FIFO and FEFO
- Ensuring for correct inventory issued to other location and same is transferred from system as well
- Streamlined inventory management processes, resulting in reduction in time spent on inventory tracking
- Maintained inventory accuracy of 100% through regular cycle counts and audits
- Created and maintained detailed records of all incoming and outgoing shipments
- Developed a tracking system to monitor purchase orders and ensure timely delivery
- Developed and maintained relationships with vendors to ensure timely delivery of goods and services
- Developed a system to track inventory levels and anticipate future needs
- Created and maintained a database of vendors and their offerings
- Developed and maintained a budget for purchases and ensured compliance with financial regulations
Cinepolite associate
Cinépolis
Delhi
02.2016 - 04.2017
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting increasing in sales
- Assisted customers with locating items and providing product information
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established time frame
Education
MBA(Supply Chain Management) - Supply Chain Management
SGVU
Jaipur11.2024
Bachelor of Arts -
Hemwati nandan garhwal univercity
Dehradoon, Dehradoon06.2014
Skills
- Customer service
- Communication skills
- Purchasing & negotiation
- Microsoft Office
- Finance management
- Inventory Management
- Purchase Requisition
- Purchase Order
- GRN
- COGS
- Vendor Management
- Vendor registration
- Vendor Relationships
- Petty cash expenses
- Stock Take
- Inventory Reconciliation
- Cash reconciliation
- Invoice Management
- Vendor payment
- Forecasting
- KPI
- Data analysis skills
- E way bill
- Wastage and adjustment control
- Banking process
- Stock and cash spot checks
- ERP PeopleSoft
- Vista
- Leadership
- Time management
- Customer flow monitoring
- Sales floor oversight
Certification
Employee of the month 2 times
Languages
- English
- Hindi
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Store Supervisor
Cinepolis
04.2019 - Current
Store Associate
Cinépolis
06.2017 - 04.2019
Cinepolite associate
Cinépolis
02.2016 - 04.2017
MBA(Supply Chain Management) - Supply Chain Management
SGVU
Bachelor of Arts -
Hemwati nandan garhwal univercity
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