Dipak Rajput

Account Management:

- Oversee all the daily operational activities and manage a team of 6 Designers for the deliverables

- Serve as the lead point of contact all customer account management matters

- Build and maintain strong, long-lasting client relationships

- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

- Develop new business with existing clients and/or identify areas of improvement

- Prepare reports on account status

- Collaborate with sales team to identify and grow opportunities within territory

- Assist with challenging client requests or issue escalations as needed

• Led projects to redesign web pages, diversify strategies and revitalize social media presence.
• Monitored online trends, conversations and innovations to optimize strategies.
• Measured and evaluated brand digital performance to present weekly findings to management.
• Identified technology framework required to support digital strategies.
• Overview daily execution of the posts on all the social media presence
• Manage team based tasks to deliver the creative and communicational assets for social media
• Planning weekly and quarterly communication and monthly calendars
• Research and analysis of the organic and paid posts on LinkedIn.
• Responsible for the engagement and awareness campaigns for client's digital presence
• Liaison with external vendors for the smooth operation of promotional activities
• Work with the CEO and the Brand manager for the upcoming corporate events and activities to boost client's digital presence

Management:

· Managing, training & grooming team members

· Hiring and growing the internal team

· End to end solution with respect to account management including pitches, briefing, execution & daily overlooking the account growth

Social Media:

· Lead a team of 3-4 executives for various brands from sectors like Fashion, Real Estate, Lifestyle, BFSI etc. primarily and responsible for the team’s growth.

· Worked on the strategies and overview of the brands to ensure brand’s growth, engagement, reach & revenue along with developing firm client relationship.

· Screen, communicate & coordinate with various online and offline vendors for influencers & video requirements.

· Monitor trends, analyze & prepare insights, emailers to educate internal as well as external audience

Branding:

· Worked on brand nomenclatures for brands from FMCG Sectors

· Derived online brand positioning for the growth and was also required to audit complete brand presence to provide a thorough consulting.

• Developed marketing content such as blogs, promotional materials and advertisements for social media.
• Analyzed and reported social media and online marketing campaign results.
• Conceptualize, Execute & Monitor brand's digital marketing initiatives
• Creating awareness about the brand through online channels
• Curate visual stories through influencer communities & partnerships
• Handling clients and mediating new contracts.
• Ideation and content creation for Social Media Profiles.
• Handling the execution part of Facebook, Twitter, Instagram, YouTube & LinkedIn.
• Leading the social media strategy for new business opportunities

• Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
• Encouraged audience engagement and shared information about product launches and current promotions.
• Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
• Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.
• Creating monthly/ quarterly plans
• Content creation & execution
• Social media community management
• Campaign ideation & creative visualization
• Client servicing
• Monthly social media reports

• Developed marketing content such as blogs, promotional materials and advertisements for social media.
• Analyzed and reported social media and online marketing campaign results.
• Created actionable plans to grow and maintain followers through Twitter, Facebook and Instagram.
• Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.