Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Timeline
Generic
Dipali Mardhekar

Dipali Mardhekar

Thane

Overview

5
5
years of professional experience

Work History

Senior Receptionist

Adani International Airport lounge Mumbai
08.2022 - 04.2024
  • Planning and organising all the tasks to be completed by the reception team to achieve all goals
  • Allocating responsibilities to the team and following up with the progress
  • Conducting regular training for the new joinees to groom them well with the lounge processes
  • Coordinating with all Airlines for billing and other lounge queries
  • Discussing new ideas and strategies with managers to find ways to earn more revenue
  • Reporting all the issues and queries to the managers to conclude
  • Ensuring all stores and required stationery are always available
  • Ensuring the highest level of customer care is always adhered
  • Guest handling and assisting them with all their requests during their stay.

Receptionist

SRCC children’s Hospital Mumbai
09.2019 - 02.2022
  • Answering phone calls and attending queries of customers at the help desk
  • Giving appointments to the patients as per the doctor’s schedule
  • Doing billing for consultation, blood investigations, and radio diagnostics
  • Co-ordination between patients & doctor for the smooth flow of patients
  • Proper filling of all the necessary document of the patients for the audit purpose.

Education

B.Com - Graduated

Mumbai University

12th - Passed

RJ Thakur College

10th - Passed

St. Lawrence School

Diploma - Aviation, Hospitality and Travel management

Frankfinn Institute of Air Hostess training
01.2019

Skills

  • Exceptional leadership
  • Communication
  • Good Listener
  • Flexibility
  • Teamwork
  • Problem Solving
  • Organization Skills

Accomplishments

  • Diploma in Aviation, Hospitality and Travel management from Frankfinn Institute of Air Hostess training in the year 2019
  • Won the Star Yaar Kalakar in the financial year 2023-2024
  • Was the highest seller of FNF in the month of December 2023

Languages

English
Marathi
Hindi

Hobbies and Interests

  • Listening Music
  • Traveling

Timeline

Senior Receptionist

Adani International Airport lounge Mumbai
08.2022 - 04.2024

Receptionist

SRCC children’s Hospital Mumbai
09.2019 - 02.2022

B.Com - Graduated

Mumbai University

12th - Passed

RJ Thakur College

10th - Passed

St. Lawrence School

Diploma - Aviation, Hospitality and Travel management

Frankfinn Institute of Air Hostess training
Dipali Mardhekar