Dipankar Bhowmik
Kolkata
Summary
Dynamic Retail Pharmacy Assistant with a proven track record at Apollo Pharmacies Limited, excelling in medication dispensing and patient counseling. Demonstrated expertise in supply management and resolving complaints, enhancing customer satisfaction. Skilled in cash handling and POS system operation, contributing to efficient pharmacy operations.
Overview
5
5
years of professional experience
Work History
Retail Pharmacy Assistant
Apollo Pharmacies Limited
Kolkata
07.2019 - Current
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Kept pharmacy counter and related areas clean, neat and organized.
- Trained new pharmacy staff on computer system and drug management protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
- Verified order information against computer database.
Education
Bachelor Of Applied Arts - Bengali
Netaji Open University
Konnagar07.2022
Skills
- Cash Handling Accuracy
- Product Recommendations
- Medication Dispensing
- Patient confidentiality
- POS System Operation
- Supply Management
- Patient Counseling
- Stocking shelves
- Resolving Complaints
Timeline
Retail Pharmacy Assistant
Apollo Pharmacies Limited
07.2019 - Current
Bachelor Of Applied Arts - Bengali
Netaji Open University