DIPANKAR DEY

· Strategic project management: Effective project portfolio management aligns strategy with execution, prioritizing projects that drive the most value.

· Project management: Act as a lead PMO for end-to-end project life cycle and successful delivery of outcomes. Stay up to date with industry project management methodologies.

· Project planning and scheduling: Develop comprehensive project plans up to L3, including tasks, timelines, resources and dependencies.

· Project scope, time and cost management: Develop scope and manage budget, tracking expenses, key milestone and identifying ways to reduce cost.

· Project Coordination: Coordinate with cross functional teams for all kinds of support, delivery and outcomes.

· Report preparation: status report, delay report, retrospective analysis, DPR,closing report, risk register, lesson learned, MOM, project tracker, risk analysis, SOP etc.

· Health & Safety Coordination: Act as a focal point of the entire health and safety team.

· Stakeholder Identification, engagement, set clear goal & expectation, communicate, consult and involve them in decision making.

· Project Governance: Develop and implement project governance standards & procedures.

· Documentation Control: Streamline documentation approval, review, access control, distribution, identification and version control.

· Training & Development: Provide training and support to the teams on project management and HSE for the best practices.

· Delivery management: Ensure that projects are delivered on time, within budget and by the specified scope and quality.

· Project administration: Support and facilitate team for all kinds of administrative support for better workflow.

· Contract management: Key decision making and support towards key contracts such as PO, MOU, LOI, SLA etc.

· Inspections and audits: Experience of handling internal & external project audits, financials audits, ISO, ADF, DGCA etc.

· Vendor Finalization: Float enquiry, receive quotation, prepare CSQ, Finalize Vendor/Supplier, and Negotiation and place PO.

· Lean management technique:5S, Kaizen, why analysis, fishbone analysis, value stream mapping (VSM), Poka-Yoke, Takt time, GEMBA, PDCA, SMED, waste reduction etc.

Software skills: word, excel, power point, Task manager Microsoft project (MSP), SAP, and Mind mapping.

· Facility commissioning (Fuel Farm & ITP ): Effective project portfolio management in all domain for successful commissioning of Muscat Fuel farm and Muscat ITP.

· Fuel Farm start up: Support organization in every aspect to safe start-up of Fuel farm operations.

· Equipment Commissioning: Coordinate Commissioning of hydrant dispenser, Refuelers, pit cleaner etc.

· SOP design and testing : Prepare all necessary SOP`S of the organization such as operations procedure of new equipment, SCADA automation, tank truck decantation, change of process equipment, contract document(MOU), blind spot mapping, visitors induction, review of ERP as per location, test rig operating procedure, Refuelers loading procedure, , hazard effect management (HEMP), tank release procedure through SCADA etc.

· Documentation control and preparation: Contract document preparation, MOM, commissioning report, HSSE logs, and control over all project and operational document.

· Project Coordination: Coordinate with cross functional teams for all kinds of support, delivery and outcomes.

· Daily operations & maintenance: Handle daily operations such as control room operations, fuel delivery, daily quality control, fuel shipment review, stock control and delay free courteous service to the customer.

· Report preparation: Project status report, delay report, retrospective analysis, DPR,closing report, risk registers, lesson learned, MOM, project tracker, HSSE risk analysis etc.

· Health & Safety Coordination: Act as a focal point of the entire health and safety team.

· Training and development : provide various training to the ITP and fuel farm operators such as aircraft refueling, bowser loading, work clearance officer, fatigue management etc.

· Audit and inspection: Support organization in all types of audit such as asset integrity and process safety, different airlines, LOD1, 2&3, JIG audit and IATA audImproved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

· Aircraft refuelling : Do all kind of aircraft refuelling and provide delay free courteous service to the customer

· Daily operations and Shift management: flight allotment in timely manner as per the operation challenges.

· Overall ITP Coordination: Act as an operations coordinator to ensure all flights are refuelled in a timely manner, ensure all kind of facility management, HSE coordination, audits etc

· Reporting: Manage daily reporting such as daily sales report, bowser stock report, violation report, inspection report etc.

· Commissioning: Commission extended apron area and new bowser, dispenser and pit cleaner etc.

· Commissioning : New Delhi hydrant pipeline commissioning in for new terminal 3 airport

· Aircraft refuelling: Refuel all kind of aircraft at Bangalore and New Delhi airport in a safely manner.

· Shift management: Flight allotment, support shift managers etc.

· Vehicle fleet management, customer handling, job card opening, Vehicle testing, front office management etc

• Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
• Reduced wait times with efficient coordination of service tasks among technicians.
• Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.