Dipankar Sarmah
Gurgaon
Summary
A result oriented professional with an experience of 6 years in implementation and configuration of HRIS/HCM Products. Analytical skills to deliver right kind of product to the customer, to understand their requirement and suggest them if modification required in the system. Experience with complete support ERP Pre – sales, set up ERP trial systems and enter data. Create ERP implementation plans and implementation Schedule forcustomer. Expert in strengthening relationship with corporate clients and grasping new ideas and utilizing them in a productive manner. Documentation for reporting and client communications. Experience in team handling. Strong program and project management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Lead-Project Implementation
Mynd Integrated solution Private Limited(MYNDX)
05.2025 - Current
- Led end-to-end HCM implementations, including project planning, scope definition and execution across multiple modules (Core HR, Payroll, Time & Attendance, Recruitment, On boarding, Timesheet, Travel and expense, recruitment).
- Acted as the primary liaison between business stakeholders and technical teams to gather, document, and validate HCM requirements.
- Managed cross-functional teams to deliver projects on schedule and within budget, ensuring alignment with client expectations and organizational goals.
- Oversaw configuration, system integration, and testing phases, ensuring quality and compliance with functional specifications.
- Identified potential project risks early and implemented proactive mitigation strategies to minimize impact.
- Drove change management efforts including user training, documentation, and business readiness for seamless adoption.
- Delivered consistent stakeholder communication through detailed reporting, regular check-ins, and status updates.
- Handled international client engagements, coordinating effectively across different time zones and cultural contexts.
- Collaborated with offshore and onsite teams to enable smooth execution of project activities and timely issue resolution.
- Built strong client relationships by maintaining transparency, ensuring high service delivery, and supporting post-go-live transitions.
- Supervised and mentored cross-functional teams, including functional consultants, technical developers, and testers, to ensure cohesive and efficient project delivery.
- Coordinated task allocation, performance tracking, and conflict resolution, fostering a collaborative environment across onsite and offshore teams.
- Provided strategic consulting to the development team for building an in-house HCM solution, aligning product features with industry best practices and client requirements.
- Collaborated on product roadmap planning, offering domain expertise on functional design, user workflows.
Senior Implementation Consultant
Sequelone Solutions private limited (HONO)
01.2023 - 04.2024
- Conducting BPR (Business Process Review) session to understand and document complete requirements of client in form of business blue print.
- Implementing projects as senior functional consultant conducting fit gap sessions configuring the application, creating functional and technical specification for customizations, managing test cycles.
- Testing the application which includes checking process flow and testing of the process replicated as per client requirement.
- CRP and UAT of the software at client end.
- Managing the entire project life cycle till go live and support handover.
- Handling a 10 member of team to manage the work load as per the modules.
- Involved in weekly/daily steering review call with the clients to discuss about the project status and other requirements.
- Prepare project planner and involved in project kick of meeting to understand and demonstrate the entire project phases to client.
- Responsible for final presentation and sign off, Resource planning, status report, go live summary.
- Work with client and different stakeholders to complete project chartered outline scope, goal, deliveries, resource, budgeting, timing, customization scope etc.
- Conduct training sessions to the respective stockholders for different modules as per requirement.
- Support client via phone, email, remote support and onsite visit.
- Key Modules: Workforce, Time office, Core, Leave and attendance, payroll, PMS, Recruitment, position management, travel and expense.
- Client handled till now: ITC Group, Indoroma, Marriott, Holiday Inn, Magicbricks.
Hrone- HCM/HRMS Functional Consultant
Uneecops Technologies
08.2021 - 12.2022
- Hrone HCM version 5 implementation Uneecops Technologies.
- Requirement gathering from the client in the initial stage of the project.
- Performed fit/Gap Analysis.
- Designed and implement functional specification for Core HR, Workforce Administration, training administrator, employee self-service, manager self-service, Payroll module, Time office module, asset module, expense Module, performance management, Recruitment, Position management and Help desk module.
- Responsible for the creating specification for changes to the existing system and worked with technical staff to ensure changes are performed correctly.
- Performed data setup for initial configuration of HCM System.
- Preparation of detailed project plan to be document at the several stages of the project.
- Resolved functional challenges during the project life cycle.
- Tested system and prepared test cases.
- Conducting training session for the senior HR, different stakeholders and HR staff.
- Creation of manuals for training clients.
- Preparation of project related documents.
- Maintain project tracker and provide timely and effective reporting on status of the project.
- Participate in the daily/weekely stand up meetings.
- Provide support for project execution involving new solution if required.
- Testing of the application which includes checking process flow and testing of the process replicated as per client requirement.
- UAT of the software at client end.
- Go live support.
- Enterprise Project Handled: Healthians (India’s leading Health test service provider), Neolite ZKW (Manufacturing industry), Universal Education, Gateway Distriparks limited, Patton Group (a Govt. Recognised Export House and a Star Exporter), Sindhuja Microcredit PVT. LTD (Microcredit finance company).
- Key Modules: Core HR, Workforce management, Time office management, payroll management, Asset, Expense module, Performance module, Help desk module, Recruitment Module.
ERP – Implementation Functional Consultant
Kaziranga University
03.2017 - 08.2021
- Working on TCSiON ERP system, Implementation and maintenance of all the modules for 'Kaziranga University'. For example- HRMS Module, payroll module, inventory management, exam and grading, academic module, admission module, eform, Feedback module, hostel module, user interface and system administration.
- Also, training employees in its function. Generally a training program will be organized to educate employees as efficiently as possible.
- Performing day to day maintenance on the ERP system, as well as installing new upgrades and testing for bugs. System configuration and data migration is also a part of my Job.
- I coordinate with our management and other employees to ensure their needs are met in any upgrades of the system. Then I develop a cohesive plan to develop the required module.
- Presenting full plan to management, as well as for teaching the ins and out of the upgraded system to the employee. Tracking data and performance is an essential part of my Job.
- Moreover, I handle a team for maintaining and implementations of the module of TCSiON ERP system.
- Involving in contract renewal of all the MOU’s.
- Support ERP pre – sales, attend customer meetings to understand requirements and expectation from ERP.
- Present online Demos of ERP.
- Provide data files and instructions to customer, Get populated data from the customer before scheduled deadlines.
- Test data uploaded to ERP for correctness, configure ERP user access controls, Configure PDF templates (HTML).
Education
B. Tech - Software Engineering
SRM University
Chennai, Tamil Nadu01.2015
12th - undefined
Luit valley academy
Jorhat, Assam01.2011
10th - undefined
Balya bhavan High school
Jorhat, Assam01.2009
Skills
- ERP implementation
- ERP modules: HRMS
- Project management
- Team building
- Contract renewal process
- Collaboration with multidisciplinary teams
- Working on multiple projects under time constraints
- Influencing and guiding teams
- Business process
- Process design
- User training
- Employee engagement
- Relationship building
- Operations management
- Client communication
- Task delegation
- Work assignment delegation
- Performance monitoring
Certification
- AWS Technical Essentials, Simplilearn
- AWS Developer Associate, Simplilearn
- Software Estimation, Simplilearn
Languages
Hindi
English
Assamese
Bengali
It Tools
- TCS Webex
- MS Office
- Hubspot
- Weme
- JIRA
- Zendesk
Personal Information
- Father's Name: Dilip Kumar Sarmah
- Date of Birth: 12/11/92
- Gender: Male
- Nationality: Indian
Timeline
Team Lead-Project Implementation
Mynd Integrated solution Private Limited(MYNDX)
05.2025 - Current
Senior Implementation Consultant
Sequelone Solutions private limited (HONO)
01.2023 - 04.2024
Hrone- HCM/HRMS Functional Consultant
Uneecops Technologies
08.2021 - 12.2022
ERP – Implementation Functional Consultant
Kaziranga University
03.2017 - 08.2021
12th - undefined
Luit valley academy
10th - undefined
Balya bhavan High school
B. Tech - Software Engineering
SRM University
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