Dipannita H. Sanghvi
Mumbai
Summary
Dynamic Sr. Manager with extensive experience at Phoenix Mills Ltd., excelling in retail leasing strategy and client relationship management. Proven track record in negotiating high-value contracts and driving business development initiatives. Adept at leading cross-functional teams and enhancing luxury brand engagement, delivering exceptional results in competitive markets.
Overview
22
22
years of professional experience
Work History
Sr. Manager - Leasing
Phoenix Mills Ltd.
02.2023 - Current
- Lead retail leasing strategy across premium malls; negotiate with anchor brands to maximize revenue.
- Manage stakeholder relationships with brand heads and developers; oversee legal documentation and compliance.
- Identify new business opportunities to strengthen market position.
AGM - Leasing
Phoenix Mills Ltd.
02.2019 - 03.2020
- Drove tenant acquisition and retention across multiple malls; streamlined leasing processes.
- Built relationships with leading retail brands to improve negotiation outcomes and contracting success.
Regional Head - Sales & Marketing (Consultant)
Habanos Cigars
06.2017 - 12.2018
- Grew luxury omnichannel sales; executed exclusive events for Ultra-HNI clientele to boost brand visibility.
Head - Memberships (West)
Quintessentially Lifestyle Pvt Ltd (India)
09.2015 - 03.2017
- Led strategic business development and membership growth; managed end-to-end CRM.
- Curated luxury experiences to enhance loyalty among Ultra-HNI members.
Manager - Sales Planning
Peninsula Land Ltd. (Ashok Piramal Group)
12.2013 - 05.2015
- Managed sales planning, CRM, and call-center operations; executed competitive analysis and budgeting.
Manager - CRM
Omkar Realtors & Developers Pvt Ltd.
05.2012 - 12.2013
- Led CRM for flagship projects; ensured service standards and compliance; managed a 10-member team.
Key Account Manager
Grohe India Pvt Ltd.
06.2009 - 09.2010
- Drove institutional sales in Western India; established alliances with clients such as Taj Group and Lodha.
Cabin Crew / Sr. Cabin Crew
Aviation Sector (Jet Airways, Emirates, Air Sahara)
01.2004 - 12.2009
- Delivered premium international client service and hospitality.
Education
B.A. - History & Literature
Shri Shikshayatan College, Calcutta University
Kolkata, India01.2004
Skills
- Retail Leasing and Business Development
- Client Relationship Management (CRM)
- Sales Planning and Strategy
- Luxury Brand and HNI/Ultra-HNI Engagement
- Team Leadership and Cross-functional Collaboration
- Market Intelligence and Competitive Benchmarking
- Event Planning and Execution
- Legal and Contract Negotiations
- Retail leasing strategy
- Contract negotiation
- Business development
- Customer relationship management
- Retail marketing
- Team leadership
- Effective communication
- Problem solving
- Adaptability
- Critical thinking
- Strategic planning
- Troubleshooting and problem resolution
- Cross-functional team leadership
- Resource allocation
- Organizational improvement
- Reporting management
- Logistics support services
- Cross-functional collaboration
- Talent development
- Organizational development
- Innovation management
- Partnership development
- Influencing and negotiating
- Corporate communications
- Cross-functional team coordination
- Cross-functional communication
- Talent acquisition
- Team development
- Professional and courteous
- Good judgment
- Active listening
- Customer relations
- Interpersonal skills
- Team building
- Problem resolution
- Employee training
- Negotiation and conflict resolution
- Staff training
- Time management abilities
- Self motivation
- Business administration
- Customer service
- Process improvement
- Reporting and documenting
References
Available upon request
Suggestions To Maximize Impact
- Add LinkedIn profile URL and ensure it mirrors this resume.
- Quantify achievements where possible (e.g., occupancy rates, revenue uplift, number of leases closed, number of events).
- Tailor the summary and top bullet points for each role applied to (e.g., Leasing Lead vs. CRM/BD roles).
- Keep the design clean, modern, and skimmable with concise bullets and consistent formatting.
Additional Qualifications
- Diploma in Fashion Designing - NIFD, Kolkata
- Trained Indian Classical Dancer; Former Instructor at Padatik School of Dance & Theatre
- Volunteer Work: Spade (NGO, Kolkata), Future Hope (NGO, Kolkata)
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Bengali
Native
Native
gun
Beginner
A1
Timeline
Sr. Manager - Leasing
Phoenix Mills Ltd.
02.2023 - Current
AGM - Leasing
Phoenix Mills Ltd.
02.2019 - 03.2020
Regional Head - Sales & Marketing (Consultant)
Habanos Cigars
06.2017 - 12.2018
Head - Memberships (West)
Quintessentially Lifestyle Pvt Ltd (India)
09.2015 - 03.2017
Manager - Sales Planning
Peninsula Land Ltd. (Ashok Piramal Group)
12.2013 - 05.2015
Manager - CRM
Omkar Realtors & Developers Pvt Ltd.
05.2012 - 12.2013
Key Account Manager
Grohe India Pvt Ltd.
06.2009 - 09.2010
Cabin Crew / Sr. Cabin Crew
Aviation Sector (Jet Airways, Emirates, Air Sahara)
01.2004 - 12.2009
B.A. - History & Literature
Shri Shikshayatan College, Calcutta University