Hi, I’m
DIPANSH CHITTORA
Mumbai
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Results-driven Business Associate with 3+ years of expertise in data analysis and strategic partnerships. Achieved a 15% month-over-month growth in business, while enhancing customer engagement through CRM implementation. Proficient in SQL and skilled in client retention, consistently delivering impactful business solutions.
Overview
3
years of professional experience
Work History
ShopDeckBengaluru
Business Associate
03.2023 - Current
Job overview
- Leveraged data analytics to optimize logistics, reducing order processing time and RTO by 35%.
- Negotiated strategic partnerships to enhance product range, increasing sales by over 50%.
- Oversaw CRM system implementation, resulting in a 60% improvement in customer engagement.
- Managed product sourcing, negotiation, and purchasing to achieve a 15% cost reduction.
- Implemented SEO best practices for product titles and descriptions, boosting organic traffic by 40%.
Aon plcMumbai
Associate Consultant
03.2022 - 02.2023
Job overview
- Conducted introductory sessions to familiarize learners with their learning journeys.
- Achieved 30% improvement in facilitator readiness through strategic mapping initiatives.
- Administered participant data on Adobe LMS, enhancing user experience and streamlining operations.
- Reduced complaint escalation by 55% while increasing certification rate by 40%.
- Decreased operational cycle time by 35%, improving overall process efficiency.
Education
Ramanujan College [DU]
Bachelor of Commerce (H) from Accounts, Finance & Management
06.2021
University Overview
- 7.7 CGPA
Aklank Public School
Class XII and X from Accounts, Business, Economics & Mathematics
03.2018
University Overview
- 89% & 10 CGPA respectively
Skills
- SQL
- Excel
- Tableau
- Power BI
- Data Analysis
- Business Analytics
- VBA Macros
- Meta / Google Ads
- Meta / Google Analytics
- Amazon Marketplace
- Hubspot
- CRM Systems
- Marketing Campaign Management
- Market Research
- Pricing Strategy
- Website Administration
- Gupshup
- Adobe LMS
- Business Strategy
- Program Management
- Project Delivery
- Logistics Management
- Quality Control
- Salesforce
- JIRA
- Slack
- Client Retention
- Customer Support
Affiliations
Vice President of Membership
Toastmasters International | March 2021 – February 2022
- Led strategic membership initiatives, achieving substantial growth by successfully onboarding 25+ new members.
- Fostered individual and collective success, significantly enhancing club engagement and performance.
Core Team Member, Placement Cell
Ramanujan College | April 2019 – March 2021
- Spearheaded strategic partnerships with prominent corporates across Delhi NCR, streamlining internship and placement processes.
- Facilitated successful recruitment drives with major organizations, including KPMG, EY, Decathlon, Guardian, ICICI, AON, and Mahindra, directly contributing to improved career outcomes for students.
Accomplishments
- Secured victories in 7+ table tennis tournaments, earning multiple silver and bronze medals at school and district (cluster) levels.
Table Tennis Athlete
April 2014 – March 2016
Languages
Hindi
First Language
English
Proficient (C2)
C2
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsPaid sick leaveTeam Building / Company RetreatsPaid time offWork from home optionHealthcare benefitsStock Options / Equity / Profit SharingInterests
Writing
Volunteering
Travel
Websites
Timeline
Business Associate
ShopDeck
03.2023 - Current
Associate Consultant
Aon plc
03.2022 - 02.2023
Ramanujan College [DU]
Bachelor of Commerce (H) from Accounts, Finance & Management
Aklank Public School
Class XII and X from Accounts, Business, Economics & Mathematics
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