Dipavali Tandel
Mumbai
Summary
- With over 10 years of experience in the insurance industry, with specialization in Employee Benefits, Non-Employee Benefits, and Affinity insurance, and a proven track record in placement and operation roles.
- Currently serving as AVP-Underwriting and Marketing at PolicyEra insurance Broking Pvt Ltd in General Insurance, ensure prompt placement by negotiating premium with insurers to secure the best terms and conditions for the client's insurance policies.
- Prepare and present insurance proposals to clients, highlighting key features, benefits, and any potential limitation, assist clients in selecting the most appropriate insurance policies based on their needs and budget.
- Acquire new clients and win accounts against competitors, Cross selling, Renewals.
- I excel in developing and maintaining effective business relationships with internal and external stakeholders, including insurance companies, clients, and claims departments, to attract and retain profitable business.
- Additionally, I have significant experience in underwriting and managing corporate client portfolios, ensuring tailored solutions that meet clients' needs.
- I am proficient in preparing analysis reports, dashboard preparation, and MIS generation.
Overview
13
13
years of professional experience
Work History
AVP-UNDERWRITING AND MARKETING
PolicyEra insurance Broking Pvt Ltd
06.2022 - Current
- Understand the client's insurance needs by conducting thorough risk assessments and evaluating their current coverage
- Identify gaps in coverage and suggest appropriate insurance solutions
- Educate clients about the insurance products available, the placement process, and any relevant changes in the market
- Provide guidance on risk management and how to mitigate potential risks
- Research and analyze the insurance market to identify suitable insurers and products that match the client's requirements
- Stay updated on industry trends, new insurance products, and changes in regulations
- Negotiating premium and defining the specific terms of insurance policies with Insurance companies
- Assist clients in selecting the most appropriate insurance policies based on their needs and budget
- Build and maintain strong relationships with insurers to facilitate smooth negotiations and ensure favorable terms for clients
- Act as a liaison between clients and insurers, handling any issues or disputes that may arise
- Ensure all documentation related to the insurance placement process is accurate and complete
- Adhere to all regulatory and compliance requirements, ensuring that the insurance placement process meets legal standards
- Manage the renewal process for existing clients, ensuring that their coverage remains adequate and up to date
- Handle mid-term adjustments to policies as needed, ensuring that clients' changing needs are met promptly
- Assist clients with the claims process, ensuring they receive timely and fair settlements from insurers
- Advocate on behalf of clients in the event of disputes with insurers
- Played a key role in managing a team.
UNDERWRITER
CRC Insurance Broking Private Limited
08.2021 - 06.2022
- Prepare and present insurance proposals to clients, highlighting key features, benefits, and any potential limitations
- Assist clients in selecting the most appropriate insurance policies based on their needs and budget
- Build and maintain strong relationships with insurers to facilitate smooth negotiations and ensure favorable terms for clients
- Retention strategies and claims Management
- Operations management and wellness initiatives
- Marketing support to acquire and retain clients.
MANAGER (UNDERWRITER & CORPORATE SALES)
CapitalSquare Insurance Brokers Private Limited
02.2021 - 08.2021
- Creating a Request for Quotation (RFQ) for insurance, Determine the type of insurance coverage client needs (e.g., health, property, liability, etc.) specify the coverage limits, deductibles, and any additional coverage options
- Establishes a professional relationship with potential insurance providers, which can be beneficial for future negotiations and renewals
- Ensures that the procurement process adheres to any regulatory or organizational policies, maintaining compliance and reducing legal risks
- Ensures that the organization gets the best value for its investment by considering various factors such as price, coverage, service, and reputation
- Customer service quality, ensuring reliable support in case of a claim
- Provided Periodic MIS reports.
MANAGER
Life & General Insurance & Reinsurance Brokers Pvt.Ltd.
05.2016 - 01.2021
- Preparation of RFQs for corporate employee benefit policies, negotiation and follow-ups with insurance companies for the best quotes
- Ensuring prompt placement with proper terms and conditions
- Providing excellent post-placement service including claims support and multiple value-added services like wellness programs
- Collaborating with the sales team to develop sales tools, presentations, and materials, and providing marketing support to help the sales team achieve their targets
- Dashboard preparation and MIS generation.
ASSOCIATE ACCOUNT MANAGER
Vantage Insurer Broking & Risk Advisory Pvt Ltd.
04.2015 - 04.2016
- Develop and nurture long-term relationships with key clients to understand their needs and expectations
- Review submitted claims for accuracy, completeness, and compliance with insurance policy terms
- Verify patient information, treatment details, and billing codes
- Ensure that claims are correctly documented and supported by necessary medical record
- Provide excellent customer service, addressing any issues or concerns the client may have promptly
- Identify opportunities to offer additional products or services to existing clients to meet their evolving needs
- Focus on renewing existing contracts and retaining key clients by ensuring they receive value from the services provided
- Collaborate with internal teams such as underwriters, claims adjusters, and customer service representatives to ensure client needs are met
- Provided Periodic MIS reports.
TEAM MEMBER
United Health Care India (TPA)
06.2014 - 03.2015
- Handling corporate clients for health check-ups
- Coordinating with diagnostic centers and insurers
- Dashboard preparation and MIS generation.
EXECUTIVE (CENTRAL PROVIDER MANAGEMENT DEPARTMENT)
ICICI Lombard General Insurance Company
04.2011 - 07.2013
- Working with Central Provide management team
- Handling hospital empanelment and MOU
- Data management and MIS preparation
- Coordinating with regional teams.
Education
International Post Graduate Diploma In General Insurance -
T.Y.B.M.S -
H.S.C -
S.S.C -
Skills
- Underwriting
- Placement
- Claims Specialist
- Negotiation
- Client Acquisition
- Retention
- Cross-Selling & Renewals
- Insurance Product Management
- Relationship Management
- Analytical Reporting
Visa type
Spouse Visa
Personal Information
- Blood Group: B +ve
- Date of Birth: 06/25/89
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
- Marathi
Timeline
AVP-UNDERWRITING AND MARKETING
PolicyEra insurance Broking Pvt Ltd
06.2022 - Current
UNDERWRITER
CRC Insurance Broking Private Limited
08.2021 - 06.2022
MANAGER (UNDERWRITER & CORPORATE SALES)
CapitalSquare Insurance Brokers Private Limited
02.2021 - 08.2021
MANAGER
Life & General Insurance & Reinsurance Brokers Pvt.Ltd.
05.2016 - 01.2021
ASSOCIATE ACCOUNT MANAGER
Vantage Insurer Broking & Risk Advisory Pvt Ltd.
04.2015 - 04.2016
TEAM MEMBER
United Health Care India (TPA)
06.2014 - 03.2015
EXECUTIVE (CENTRAL PROVIDER MANAGEMENT DEPARTMENT)
ICICI Lombard General Insurance Company
04.2011 - 07.2013
International Post Graduate Diploma In General Insurance -
T.Y.B.M.S -
H.S.C -
S.S.C -
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