Summary
Overview
Work History
Education
Skills
Certification
Timeline
Babysitter
DIPEN  DAS

DIPEN DAS

STORE MANAGER
Kolkata

Summary

Dynamic store manager with a proven track record at Khimji Jewellers, excelling in training program development and visual merchandising. Enhanced customer engagement and boosted revenue through strategic sales analysis and effective inventory management. Adept at staff supervision and problem-solving, driving operational excellence and optimizing profit margins.

Overview

9
9
years of professional experience
2
2
Certifications
5
5
Languages

Work History

Store Manager

KHIMJI JEWELLERS
08.2023 - Current
  • Developed training programs that improved staff performance and enhanced customer service skills.

  • Implemented effective visual merchandising strategies that increased product visibility and customer engagement.

  • Managed daily operations to ensure compliance with company policies and industry regulations.

  • Implemented successful business strategies to increase revenue and target new markets.

  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

  • Analyzed sales data to identify trends and adjust strategies accordingly.

Floor Manager

Malabar Gold & Diamonds
02.2020 - 06.2023

Supervised daily floor operations to ensure optimal staff performance and customer satisfaction.


Implemented efficient inventory management practices, reducing stock discrepancies and enhancing product availability.


Trained and developed team members on sales techniques and product knowledge to boost sales performance

.
Resolved customer complaints or escalated them as necessary for further resolution.

Sales Executive

Joyalukkas Jewellery
09.2016 - 01.2020
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

Education

Bachelor of Arts - History

CULCUTTA UNIVERCITY
Kolkata, India
04.2001 -

Skills

Training program developmentVisual merchandisingInventory managementSales analysisSales strategiesStaff supervisionProblem solvingStore operationsProfit margin optimizationExperience

Certification

PGI

Timeline

Store Manager

KHIMJI JEWELLERS
08.2023 - Current

Floor Manager

Malabar Gold & Diamonds
02.2020 - 06.2023

Sales Executive

Joyalukkas Jewellery
09.2016 - 01.2020

Bachelor of Arts - History

CULCUTTA UNIVERCITY
04.2001 -
DIPEN DASSTORE MANAGER