Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Dipendra Kumar

Placement & Center Coordinator
Hazaribag
Dipendra Kumar

Summary

Results-oriented professional with 15+ years of diverse experience across various roles, showcasing adaptability and a proven track record in operational excellence. A master in operations, adept at seamlessly transitioning between managing complex projects, handling sales responsibilities, and excelling in diverse skill industries. Known for client liaison, strategic thinking, and the ability to drive successful outcomes. Seeking opportunities to leverage my extensive background in contributing to organizational success and achieving excellence in dynamic environments.

Overview

13
years of professional experience
1
Certification
2
Languages

Work History

AISECT Skills
Hazaribagh

Placement and Center Coordinator
11.2022 - Current

Job overview

Responsibilities as Placement Coordinator:

  • Established and maintained strategic partnerships with clients to facilitate placement opportunities.
  • Orchestrated successful placement drives, ensuring seamless coordination and execution.
  • Provided career counseling to trainees, fostering their professional development.
  • Maintained meticulous records of placement documents and managed tasks on the Hunar portal of JSDMS.
  • Actively engaged in the placement activities of AISECT University as well.

Responsibilities as Center Coordinator:

  • Operational Oversight: Executed and supervised all operational activities at the AISECT Deendyal Upadhyay Kaushal Kendra.
  • Management Information System (MIS):Spearheaded the management of MIS activities both at the center and on the Hunar portal of JSDMS.
  • Staff Recruitment and Development:Led the hiring process for trainers and support staff, ensuring a qualified and effective team.
    Conducted staff induction sessions to integrate new members into the center's operations.
    Conducted Training of Trainers (TOT) sessions to enhance the skills of instructional staff.
  • Assessment and Training:
    Administered assessment tasks to evaluate the progress of trainees.
  • Financial Management:
  • Tracked invoices and ensured timely payment processing.
  • Oversaw the creation and generation of (TLM).
  • Managed manual attendance creation and upload processes.
  • Government Liaison:Established effective communication channels with government officials, facilitating smooth collaboration.

Advait Services Now Rocisa Private Limited

Freelance Delivery Manager
01.2020 - 05.2021

Job overview

Business Generation:

  • Successfully generated new business opportunities for the organization.
  • Strategically identified and pursued potential clients and projects.

Bid Participation:

  • Actively participated in the bidding process, contributing to the successful acquisition of projects.
  • Prepared and presented compelling proposals to prospective clients.

GEM Portal Management:

  • Efficiently managed activities on the Government e-Marketplace (GEM) portal.
  • Ensured compliance with GEM guidelines and facilitated seamless transactions.

Operational Oversight - E-Governance Projects:

  • Led and supervised operational activities for diverse e-governance projects.
  • Managed the digitization process, overseeing the installation of CCTV systems, and coordinating smart meter installation projects.

Customer Service Point Management:

  • Established and managed a customer service point, ensuring high-quality service delivery.
  • Addressed customer queries and concerns to enhance overall satisfaction.

Channel Partner Creation:

  • Developed and nurtured channel partnerships to expand the organization's network.
  • Collaborated with channel partners to enhance project delivery and business outcomes.

Noteworthy Achievements:

  • Successfully secured 10+ projects through effective bid management.
  • Streamlined the GEM portal processes, resulting in improved efficiency and compliance.
  • Oversaw the successful implementation of e-governance projects, including digitization, CCTV installation, and smart meter projects.
  • Established and managed a customer service point, contributing to increased customer satisfaction.
  • Created and sustained 100+ channel partnerships, fostering business growth.

Amech Business Solutions

Director of Operations
01.2017 - 01.2020

Job overview

  • Successfully managed the end-to-end operations, leading to improved organizational efficiency.
  • Oversaw the simultaneous execution of multiple e-governance projects, achieving project goals and milestones.
  • Played a pivotal role in the successful implementation of projects such as Led Bulb Distribution, Data Digitization, E-Office Implementation, RSBY Project, Staffing Services, and Hardware Supply Work.
  • Established and maintained strong client relationships, contributing to client satisfaction and retention.
  • Implemented effective hiring strategies for field teams, ensuring the selection of qualified and competent personnel.
  • Developed and implemented SOPs, leading to standardized processes and improved overall operational performance.

Ageln Business Solutions

Director of Operations
06.2016 - 01.2017

Job overview

  • Led end-to-end operations, optimizing organizational efficiency.
  • Managed diverse e-governance projects (e.g., Led Bulb Distribution, Data Digitization, RSBY Project).
  • Cultivated client relationships, ensuring satisfaction.
  • Oversaw field team hiring and implemented SOPs for standardized processes.

Achievements:

  • Simultaneously managed multiple successful e-governance projects.
  • Established and maintained strong client relationships.
  • Implemented effective hiring strategies and SOPs, enhancing overall operational performance.

Strategic Outsourcing Services

Project Coordinator
01.2011 - 06.2016

Job overview

  • Managed hiring, training, and certification of data entry operators for the Aadhar project.
  • Oversaw MIS activities for accurate project tracking and reporting.
  • Facilitated client liaison, ensuring effective communication and satisfaction.
  • Monitored project progress to ensure timely delivery and quality outcomes.
  • Coordinated and executed digitization projects with NIC and NICSI, including the successful execution of a project at Rashtrapati Bhavan.
  • Led the coordination and field execution of NPR digitization and biometric projects.
  • Participated in bidding processes to secure new projects.
  • Implemented successful payment follow-up procedures.
  • Managed the LED distribution project in collaboration with EESL.

Achievements:

  • Successfully organized and executed digitization projects, including prestigious ones at Rashtrapati Bhavan.
  • Efficiently handled the hiring, training, and certification of data entry operators for the Aadhar project.
  • Secured and managed projects such as NPR digitization, biometric projects, and LED distribution with EESL.
  • Actively participated in bidding processes, contributing to project acquisition.
  • Implemented robust MIS activities for accurate project monitoring.
  • Established effective client relationships, ensuring satisfaction and repeat business.

Education

Vinoba Bhave University
Hazaribag

Bachelor of Computer Applications from Computer Application
04.2001

HCL
Ranchi

Diploma in Hardware & Networking Tools from IT-Hardware
04.2001

Skills

    Organizational Leadership

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Certification

TOT For Field Technician Other Home Appliances(FTOHA)

Interests

Reading

Creative Hobbies

Timeline

TOT For Field Technician Other Home Appliances(FTOHA)

01-2023

Placement and Center Coordinator

AISECT Skills
11.2022 - Current

Freelance Delivery Manager

Advait Services Now Rocisa Private Limited
01.2020 - 05.2021

Director of Operations

Amech Business Solutions
01.2017 - 01.2020

Director of Operations

Ageln Business Solutions
06.2016 - 01.2017

Project Coordinator

Strategic Outsourcing Services
01.2011 - 06.2016

Vinoba Bhave University

Bachelor of Computer Applications from Computer Application
04.2001

HCL

Diploma in Hardware & Networking Tools from IT-Hardware
04.2001
Dipendra KumarPlacement & Center Coordinator