Dipendra Mhatre
Vasai
Summary
Hotel Management Trainee with hands-on experience smoothly running hotel operations by working closely with hotel staff. Spirited leader when directing employees and interacting directly with guests to deliver superior experiences. Poised and professional when handling high-stress situations in busy atmosphere to exceed customer service and hospitality expectations.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Hotel Management Trainee
Aryan agri katta
Vasai
04.2019 - 05.2026
- Assisted in managing daily hotel operations and guest services.
- Coordinated staff schedules to ensure optimal coverage and service quality.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
- Tracked inventory levels of supplies and initiated reorders.
- Managed Indian and Chinese cooking teams to ensure quality food preparation.
- Implemented cleanliness standards in guest rooms and public areas regularly.
- Collaborated with departments to streamline communication and improve service delivery.
- Maintained a professional attitude when dealing with guests, staff and management.
- Ensured all safety regulations were followed within the hotel premises.
- Organized special events such as banquets, conferences, weddings.
- Provided guidance to junior staff members regarding their duties and responsibilities.
- Resolved customer complaints promptly and efficiently.
- Implemented cost control measures to reduce operational expenses.
- Ensured compliance with all local, state, and federal laws and regulations.
Hotel Management Trainee
The orchid hotel
Vile parle
06.2015 - 10.2015
- Assisted in managing daily hotel operations and guest services.
- Coordinated staff schedules to ensure optimal coverage and service quality.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
- Implemented cleanliness standards in guest rooms and public areas regularly.
- Assisted in organizing events and meetings, ensuring all details were managed effectively.
- Ensured all safety regulations were followed within the hotel premises.
- Organized special events such as banquets, conferences, weddings.
Education
Hotel Management Degree - Hotel Management
Kohinoor College of Hotel Management
06.2015 - 03.2018
Don Bosco High School And College
Vasai 06.2013 - 06.2014
Don Bosco High School
Vasai Skills
- Food service management
- Inventory control
- Safety compliance
- Staff coordination
- Effective communication
- Time management
- Hotel safety regulations
- Vendor interaction
Languages
Marathi
First Language
English
Beginner (A1)
A1
Hindi
Beginner (A1)
A1
Timeline
Hotel Management Trainee
Aryan agri katta
04.2019 - 05.2026
Hotel Management Trainee
The orchid hotel
06.2015 - 10.2015
Hotel Management Degree - Hotel Management
Kohinoor College of Hotel Management
06.2015 - 03.2018
Don Bosco High School And College
06.2013 - 06.2014
Don Bosco High School