Dipendra Singh Dodiya
Udaipur
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.I work in collection but I want to change into credit or insurance
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Manager
Indian oil outlet
Nathdwara
10.2025 - Current
- Managed daily operations to ensure smooth service delivery at the oil outlet.
- Coordinated staff schedules to optimize coverage during peak hours.
- Handled customer inquiries and resolved issues promptly and effectively.
Collections Administrator
Kotak Mahindra prime ltd
Udaipur
05.2025 - 09.2025
- Managed collection accounts and maintained accurate records for customer payments.
- Communicated with clients to resolve payment issues and clarify account balances.
- Processed payment plans and negotiated terms for customers in financial distress.
Education
Master of Business Administration - Commerce
Mohanlal Sukhadiya University Udaipur
Udaipur , India 08.2021 - 08.2023
2019 - CA Foundation
Icai
Skills
- Account management
- Negotiation strategies
- Financial reporting
- Customer relationship management
- Conflict resolution
- Data analysis
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Team collaboration
- Adaptability
- Goal oriented approach
Timeline
Manager
Indian oil outlet
10.2025 - Current
Collections Administrator
Kotak Mahindra prime ltd
05.2025 - 09.2025
Master of Business Administration - Commerce
Mohanlal Sukhadiya University Udaipur
08.2021 - 08.2023
2019 - CA Foundation
Icai