Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Dipesh Majumdar

Kolkata

Summary

Talented professional with a decade of experience and successful career in planning, developing and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.

Overview

11
11
years of professional experience

Work History

Cofounder

Nomoshkar Jewellery
Hooghly
08.2021 - Current
  • Created and maintained corporate website, marketing materials, and social media accounts.
  • Developed marketing strategies for promotion of products and services.
  • Recruited, trained, managed, and evaluated staff.
  • Established relationships with key customers, vendors, and partners.
  • Participated in events such as conferences, trade shows, and exhibitions.

Manager-Customer Support

Zerodha
Kolkata
10.2021 - 01.2022
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Participated in regular meetings with team members to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.

Assistant Manager-Sales

Zerodha
Kolkata
08.2016 - 09.2021
  • Developed and implemented sales strategies to increase customer base.
  • Coached and mentored team members on effective sales techniques.
  • Provided prompt resolution of customer complaints.
  • Developed strong relationships with key clients by providing exceptional service and support, leading to repeat business and referrals.
  • Motivated staff to achieve set targets in line with organizational objectives.

Investment Advisor

Freelancer
Kolkata
04.2014 - 08.2016
  • Develop marketing strategies to acquire clients.
  • Suggest financial products based on the client's needs, goals, and risk appetite.
  • Provide regular research reports to clients about market trends, financial data, etc.

Education

Diploma - Certified Accounts Professional

St. Xavier's College
Kolkata
07-2016

Bachelor of Science - Economics

Serampore College
Serampore, Hooghly
06-2015

Skills

  • Customer Relations
  • Recruiting and training
  • Sales Strategies
  • Workforce Management
  • Financial Administration
  • Strategic Partnerships

Languages

English
First Language
Bengali
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Accomplishments

  • Awarded as Top Sales Performer in Zerodha
  • Won the Zerodha 60 day challenge as a trader

Timeline

Manager-Customer Support

Zerodha
10.2021 - 01.2022

Cofounder

Nomoshkar Jewellery
08.2021 - Current

Assistant Manager-Sales

Zerodha
08.2016 - 09.2021

Investment Advisor

Freelancer
04.2014 - 08.2016

Diploma - Certified Accounts Professional

St. Xavier's College

Bachelor of Science - Economics

Serampore College

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Dipesh Majumdar