Dipinti Chakma
Flight Attendant
Chennai
Summary
Adept at multitasking and empathetic communication, Significantly enhanced passenger satisfaction and safety as a Flight Attendant at Indigo Airlines. Ability to solve problems and work collaboratively to ensure smooth, incident-free flights, ensuring no passenger complains till date and demonstrating my commitment to excellence and team synergy
Overview
7
7
years of professional experience
Work History
Flight Attendant
Indigo
Chennai
08.2017 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Used excellent customer service skills in addressing passengers' needs.
- Collaborated with flight crew to maximize smooth and safe flights.
Education
Bsc In Radiology - Radiology
Ripans
MizoramSkills
Multitasking
Great listener
Empathetic
Team work
Love assisting elderly passengers
Problem solving
Humble towards colleague and passengers
Languages
Hindi
Advanced (C1)
English
Advanced (C1)
Timeline
Flight Attendant
Indigo
08.2017 - Current
Bsc In Radiology - Radiology
Ripans