Diposhree Dutta
Bangalore
Summary
- 16 years of experience in HR Business partnership and HR operations managing different verticals and regions, coaching business leaders, and resolving complex HR matters with a pragmatic, problem-solving approach.
- Seasoned in Stakeholder Management, Performance Management, Succession Planning, Talent Management, Employee life cycle & Change management Strong analytical skills, recognized for delivering high-value HR solutions in both legacy and agile environments
- Staff Transfer / Rebadging Process (TUPE / ARD) & People Transition, Mergers & Acquisitions - HR DD to Integration Adept at managing change, driving cultural transformation, and optimizing resource allocation to increase operational efficiency, reduce costs, and elevate employee engagement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
APAC Talent Delivery Director
Randstad Supporting Google
Bengaluru
12.2023 - Current
- Managed HR Operations across India, Singapore, Thailand, Taiwan, Korea, Japan, Vietnam, Indonesia & China, ensuring alignment with business goals and effective employee experience from onboarding to exit along with Compliance & Benefits.
- Monitored progress against project milestones and adjusted resources as needed to meet deadlines.
- Developed strategies for improving customer satisfaction by enhancing quality control procedures.
- Collaborated with stakeholders to define scope, objectives, timelines, budgets, and resource requirements for projects.
- Ensuring onsite team is meeting internal and client KPI’s & SLA’s. Analyze SLAs, operation services and delivery costs to identify where improvements can be made in quality and productivity and ensure targets are met.
- Develop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency.
- Managing ad-hoc project-based work and reporting to benefit the smooth running of the client account. Prepare activity reports to support effective management of information reporting.
- Resolve escalated commercial and contractual issues or complaints, if needed and in line with company policy.
- Ensured the process are in compliance with organizational, legal, and client-specific requirements throughout the different work streams.
- Proactively engaging with the client to understand operational needs and drivers, to ensure appropriate resourcing strategies are aligned.
- Developed team environment to support engagement and high performance.
Senior Manager HRBP
Synechron
Bengaluru
03.2023 - 12.2023
- Developing and implementing a business strategy for the organization from a people's perspective.
- Partnering with business leaders to evolve a comprehensive HR strategy and translate strategic business plans and objectives into effective organizational structures, roles, and processes to support achieving business goals.
- Established and maintained relationships with key stakeholders to support business objectives.
- Conducted performance reviews and provided feedback to direct reports for career development.
- Mentor and coach team members and business stakeholders to improve team dynamics.
Talent Consultant Manager
PwC
Bengaluru
01.2022 - 10.2022
- Resolved employee concerns, handled grievances, policy-related queries, and escalations across processes within committed timelines; conducted investigations in employee grievance and disciplinary cases, and issued DAP to employees found in violation of processes and company policies post-inquiry.
- Supported the overall business strategy in the areas of performance management, organizational planning, headcount management, employee relations and retention, and conducting training and learning development programs.
- Monitors and evaluates HR effectiveness relative to driving business results and established goals.
- Managed the end-to-end employee life cycle and single-handedly managed the performance management for business support.
People Transition and Integration Manager (M&A)
Tech Mahindra Ltd
Bengaluru
10.2020 - 01.2022
- Project management of employee transfer process from closing to integration; Evaluate the considerations for organizational readiness for interim (Day 1/100), desired end state & Design change management and communication interventions for transferring employees
- Analyse data from due diligence including sale & purchase agreement, identify integration interventions to address diligence findings, facilitating discussions for grade & job level alignment of transferring employee’s structure alignment & set up in the HR system
- Drive all HR aspects of outsourcing deals (both company and customer acquisitions) involving transfer of people into Tech Mahindra with the key responsibility for HR winning strategy and development of people integration plans Staff Transfer / Rebadging Process (TUPE / ARD) & People Transition, Mergers & Acquisitions - HR DD to Integration
- Schedule and conduct training programs, prepare training materials and orientations, coordinate new hire meetings and ensure a successful onboarding experience, collaborate with departments to structure effective successful onboarding programs and internship programs that strongly foster company culture
Manager HRBP
Tech Mahindra
Noida
10.2019 - 09.2020
- Handled an overall headcount of 4500+ employees and managed a team of 14 members
- Handled and resolve employee relations and queries including customer concern of more complex situations as appropriate
- Provides day to day guidance to management (Coaching, counselling, Career development, Disciplinary action)
- Leads performance management processes including effective succession planning and execution of performance improvement plan
Manager – Corporate HR
EasyRewardz Software Solution
06.2018 - 09.2019
Manager HRBP
Delhivery
09.2015 - 09.2017
Assistant Manager – Corporate HR
Encore Capital Group
04.2014 - 02.2015
Senior Specialist HR
EMC2
07.2011 - 10.2012
Associate HR
J P Morgan Chase
06.2006 - 06.2010
Education
Executive Development Program - Talent Management
XLRI
Post Graduate Diploma - Management (Human Resources)
Annamalai University
Graduation - BBM specialization in Finance
Bangalore University
Skills
- HR Strategy
- Performance Management
- Employee Engagement
- Change Management
- Process Improvement
- Budget Management
- SOP Creation
- Vendor Management
- KPI Analysis
- Delivery Management
- Quality Assurance
- Stakeholder Collaboration
- Project Management
- Retention Strategies
Certification
- PMS Certified from Skill Deck
- HRBP Certified from Skill Deck
- Overall CHRMP Certification from Ripples
- Voice Ascent Training from JP Morgan Chase
- Yellow belt in Six Sigma
Timeline
APAC Talent Delivery Director
Randstad Supporting Google
12.2023 - Current
Senior Manager HRBP
Synechron
03.2023 - 12.2023
Talent Consultant Manager
PwC
01.2022 - 10.2022
People Transition and Integration Manager (M&A)
Tech Mahindra Ltd
10.2020 - 01.2022
Manager HRBP
Tech Mahindra
10.2019 - 09.2020
Manager – Corporate HR
EasyRewardz Software Solution
06.2018 - 09.2019
Manager HRBP
Delhivery
09.2015 - 09.2017
Assistant Manager – Corporate HR
Encore Capital Group
04.2014 - 02.2015
Senior Specialist HR
EMC2
07.2011 - 10.2012
Associate HR
J P Morgan Chase
06.2006 - 06.2010
Executive Development Program - Talent Management
XLRI
Post Graduate Diploma - Management (Human Resources)
Annamalai University
Graduation - BBM specialization in Finance
Bangalore University
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