Dipsankar Nath

Byju’s – [10/2021] to [07/2022].

• Spearheaded end-to-end sales processes, including lead generation, prospecting, and closing deals, achieving 90% of monthly sales targets consistently.
• Conducted in-depth product demonstrations to educate potential customers on Byju’s learning solutions, resulting in a 100% increase in customer acquisition.
• Built and maintained strong relationships with parents and students, addressing concerns, and providing tailored solutions to drive customer satisfaction and retention.
• Utilized CRM tools to track and manage sales pipelines, ensuring accurate forecasting, and timely follow-ups.
• Collaborated with cross-functional teams to optimize sales strategies and improve conversion rates by 90%.
• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Assistant Human Resource Manager (Project) at Progressive Fertichem Private Limited (PFPL) – 11/2020 to 12/2020.

• Supported the Senior HR Manager (Rumi Nath) in executing end-to-end HR operations, including recruitment, onboarding, and employee engagement initiatives.
• Streamlined the recruitment process by screening resumes, conducting initial interviews, and coordinating with hiring managers.
• Assisted in the implementation of HR policies and procedures, ensuring compliance with organizational standards and labor laws.
• Organized employee training and development programs, improving workforce productivity, and skill enhancement.
• Maintained accurate employee records and HR databases, ensuring data integrity and confidentiality.
• Collaborated on performance management processes, including appraisals and feedback sessions, to drive employee growth and retention.
• Played a key role in employee grievance resolution, fostering a positive and inclusive work environment.