Dipsha Deb

Lead Business Analyst and Product Owner

Periscope Technologies

Bangalore

01.2022 - Current

Lead product development from concept to launch, defining and communicating product vision, strategy, and roadmap based on client insights and market research.
Collaborate with the CEO, and other stakeholders, to align product development with business objectives and strategic goals.
Worked exclusively with the CEO and Product Head to gain insights into present challenges and demands.
Coordinate with engineering, design, and customer success teams to ensure successful product development and launch.
Provided leadership and mentorship to a team of product managers, encouraging an environment of innovation and continuous improvement.
Oversee QA processes to ensure compliance with standards and requirements.
Monitored the test plans and system performance post UAT release and conducted user acceptance testing with the client.
Implemented efficient management techniques for the product backlog, ensuring prioritization of essential features and enhancements, while promptly resolving any encountered bugs.
Developed process maps and data flow diagrams in Lucidchart and Draw.io to identify business processes, gaps, and opportunities for improvement.
Identified areas where automation could improve efficiency in business operations - In my recent project, I took the initiative and led the team to implement Timefold AI for Shift Scheduling.
Prepared detailed functional specifications documents outlining system changes required by stakeholders.
Created visual models using Visio/Drawio to explain complex workflows to team members with varying technical abilities.
Performed root cause analysis of production issues and proposed solutions for resolution to the client.
Analysis of the bugs based on the criticality and priority, and maintaining the data for the bugs raised in each sprint.
Key player in monitoring the progress against timeline deliverables by providing regular status updates to key stakeholders.
Led workshops with senior management teams to define project objectives, scope and success criteria.
Assisted in developing strategies for integrating multiple systems into a single unified platform - integrating data from various sources into one.
Experienced in SOW discussions and managing vendor relationships, while ensuring compliance with contractual agreements.
Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Managed and led meetings and workshops with multiple departments to solidify requirements.
Conducted competitive analysis, such as Gantt chart and Kanban board.
Prepared business proposals and presentations in Jira, Asana for various stakeholders based on agile project management or a scaled agile framework (SAFe).
Facilitated design sessions with the UX design team and provided feedback to define the solution in Figma.
Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality in Tableau, Excel, PowerBI, and MySQL.
Led the project progress by tracking the Sprint activity and resolution of the bugs/defects, and publishing the progress reports in Jira with the stakeholders.
Assessed and identified the potential risks, and implemented risk control measures by creating a risk management plan.
Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports in Jira.
Collected, tracked and evaluated current business and market trend data.
Identified or monitored current and potential customers using business intelligence tools.
Gathered and prioritized product requirements from stakeholders throughout PLM.
Developed user stories, acceptance criteria, and mockups for new features.
Collaborated with Scrum teams to ensure successful delivery of products.
Managed sprints and monitored progress against project timelines.
Advised on Azure solutions that align with product objectives to the architect.
Conducted market research to understand competitive landscape and trends in the industry.
Coordinated release planning activities, including feature sets, launch dates, and release notes.
Facilitated daily stand-up meetings to review progress towards sprint goals.
Performed QA testing of new features prior to their release into production environment.
Monitored with the Solution Architect on the performance metrics post-release to evaluate the success of new features or products.
Developed process documentation related to the product life cycle management.
Provided training and support for users as needed throughout the product lifecycle.
Managed pre-production and production product deployments.
Prioritized and managed product backlog to maximize value and align with stakeholder expectations.
Established KPIs to measure product success and inform future development priorities.
Defined product vision, strategy, and roadmap in alignment with company goals.
Collaborated with cross-functional teams to ensure product features are delivered on time and meet quality standards.
Led agile ceremonies including sprint planning, reviews, and retrospectives to ensure team alignment and continuous improvement.
Oversaw product lifecycle from conception to launch, including beta testing and post-launch analysis.
Created and delivered presentations to the stakeholders and CEOs to communicate product strategy and progress to senior management and external partners.

Senior Application Analyst

Schneider Electric

Bangalore

01.2018 - 01.2022

Acted as a ServiceNow Business Analyst, gathering, documenting, and analyzing business requirements, and translating them into functional specifications.
Worked on integration projects, integrating platforms like SailPoint and Salesforce with ServiceNow.
Led user acceptance testing (UAT) and validated solutions against business requirements
Took the lead in prioritizing backlog items for Sprints and communicated project status and requirements to clients and stakeholders.
Created and managed detailed documentation, including business requirements, process flows, and functional specifications.
Collaborated with stakeholders to define business objectives and develop solutions using appropriate technologies.
Identified potential risks associated with application development projects.
Offered go-live support during critical activation period for smooth implementation.
Coordinated with professionals to identify and address customer needs.
Developed, documented and revised system design procedures and quality standards.

Application Analyst

Hewlett-Packard Enterprise

Bangalore

01.2016 - 01.2018

Designed, developed, and customized BMC Remedy applications, including ITSM modules (Incident, Problem, Change, Asset Management)
Implemented integrations with third-party applications and performed Remedy system administration tasks.
Provided technical support, troubleshooting issues related to Remedy applications and workflows.
Monitored and optimized system performance, and collaborated with stakeholders to gather requirements and provide solutions.
Conducted manual testing to ensure the quality and functionality of applications.
Provided technical support for applications and users.
Analyzed user requirements and developed detailed specifications for custom applications.
Troubleshot existing applications and identified areas for improvement or enhancement.
Worked closely with end-users to understand their needs and ensure satisfaction with application features.
Monitored log files for errors or anomalies that could affect application performance.

Summary

Overview

Work History

Lead Business Analyst and Product Owner

Senior Application Analyst

Application Analyst

Education

B.Tech - Computer Engineering

Skills

Languages

Certification

Accomplishments

Timeline

Lead Business Analyst and Product Owner

Senior Application Analyst

Application Analyst

B.Tech - Computer Engineering

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