Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Languages
Strengths And Hobbies
Work Preference
Timeline
Generic
Dipten Sain
Open To Work

Dipten Sain

Electrical Engineer
Mithapur,India

Summary

Dynamic professional with 4 years of experience in customer service and engineering, with a KAIZEN mindset,specializing in industrial automation. Proven ability to enhance customer satisfaction with lesser downtime,manage inventory costs, and apply technical expertise to resolve critical issues,Experienced in field service supervision, installation, and troubleshooting of electrical systems. Committed to continuous learning and career advancement in a challenging environment.

Overview

4
4
years of professional experience

Work History

Field Service Engineer

FANUC INDIA
Rajkot
11.2021 - Current
  • Experienced Field Service Engineer for CNC (Computer Numerical Control), Industrial Robots (up to 6 axes), and Robomachines, i.e. Robodrill(VMC), Roboshot(Plastic injection molding machine),Robocut(Wirecut Electric Discharge Machine)
  • Value Added Service to Customer such as Spare parts management & Promotion on Repairs.
  • Represented organization by working on different client sites in various industries to engineer automation to specifications.
  • Resolved customer queries and problems using effective communication and providing step-by- step solutions.
  • Prepared range of written communications, documents and reports. Customised customer experiences to build brand loyalty.
  • Maximised customer engagement and satisfaction by delivering excellent customer service. Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
  • Carried out basic CNC machinery programming and operation to bespoke product specifications.Conducted repairs and troubleshooting on automation equipment and computer systems.
  • Delivered client training sessions on system operation and maintenance.
  • Monitored equipment performance, providing actionable feedback for enhancements.
  • Ensured compliance with safety standards during all field operations.
  • Coordinated cross-functional collaboration between team, departments, subcontractors, and customers.
  • Provided technical support during system integration for optimal functionality.
  • Managed maintenance records, tracking operational data for onsite reference.
  • Performed onsite installation and configuration of hardware and software for clients.
  • Performed complex technical functions on electrical systems to support engineers including set up, operation, maintenance, calibration and troubleshooting.
  • Submitted reports to professionals following field visits.

ADVANCE VLSI DESIGN AND VERIFICATION

MAVEN SILICON
REMOTE
04.2023 - 04.2024

Education

BE - Electrical Engineering

University Institiute of Technology
Burdwan
01.2021

WBCHSE -

Burdwan Town School
Burdwan
01.2017

WBBSE -

Mithapur Sree Durga High School
Mithapur
01.2015

Skills

  • CNC principles and applications
  • Servo and spindle motors
  • Servo & Spindle Amplifiers and connection protocols
  • 6 Axes Industrial robots
  • Factory automation and Industry 40
  • PLC-CNC interface
  • Control systems engineering
  • Machine tools expertise
  • Communication skills
  • Document management strategies
  • Schematics interpretation
  • Electrical engineering fundamentals
  • SAP S4HANA
  • Spare parts management
  • Testing and diagnostics

Accomplishments

  • Taken Charge for the Service in Southern Gujarat Region from April,2024 and down time reduced down to 20%.
  • Consecutively Reached Target for 40Lacs by Supplying Spareparts & Promotion for Repairs for last 2 years.
  • Completed AMC Activity for almost 70 Machines at one of esteemed customer M/S Delphi-TVS in Chennai Region.
  • Served Brakes India-Polambakkam as Key Service Person for 1.5Years who are having 300 CNC Machines in AMC.

Projects

Router 1x3 - RTL design and synthesis, Verilog, Verilog, Intel ModelSim, VC Spyglass, Synopsys Design Compiler, the router accepts data packets on a single 8-bit port and routes them to one of the three output channels, channel 0, channel 1, and channel 2, without data loss, depending on parity checking

UPFC-  Detecting a L-L/L-G Fault Using UPFC with the help of MATLAB Simulation.

Languages

  • English
  • Bengali
  • Hindi
  • Tamil
  • Gujarati

Strengths And Hobbies

Team Player, Adaptability, Mentoring, Writing & Verbal Communication, Singing, Football, Video Gaming

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Salary Range

₹1400000/yr - ₹19000009/yr

Timeline

ADVANCE VLSI DESIGN AND VERIFICATION

MAVEN SILICON
04.2023 - 04.2024

Field Service Engineer

FANUC INDIA
11.2021 - Current

BE - Electrical Engineering

University Institiute of Technology

WBCHSE -

Burdwan Town School

WBBSE -

Mithapur Sree Durga High School
Dipten SainElectrical Engineer