Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dipti Dasila

Summary

Dedicated and versatile professional with extensive experience in sales, operations, and career counselling across EdTech, healthcare, and logistics. Currently exploring a career transition into data analysis with foundational skills in SQL, Excel, and Power BI. Seeking a challenging role that leverages my analytical abilities and continuous learning mindset.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shipping and Delivery Representative

Amazon
08.2023 - Current
  • Collaborate with drivers and logistics centers to resolve delivery-related issues and ensure smooth operations
  • Address and rectify documentation upload issues for drivers, maintaining accuracy and compliance
  • Recently promoted to Subject Matter Expert (SME) after successfully clearing an internal assessment
  • Train and mentor new hires on processes and Standard Operating Procedures (SOPs)

Senior Healthcare Advisor

PhableCare
06.2022 - 12.2022
  • Analyzed customer health profiles and coordinated with nutritionists and doctors to provide tailored healthcare solutions
  • Delivered exceptional customer service, enhancing patient engagement and satisfaction

Senior Career Counselor

Board Infinity
08.2021 - 05.2022
  • Counseled over 1,000 graduates and working professionals on career transitions and development paths
  • Specialized in guiding candidates toward opportunities in Digital Marketing, Data Science, and Frontend Development

Academic Counselor

Vedantu
08.2020 - 08.2021
  • Counseled students preparing for NEET, IIT/JEE, and other competitive exams, assisting them in making informed academic decisions
  • Provided career guidance to 11th and 12th-grade students, helping them explore various educational paths

Education

Bachelor's Degree - Science, Agriculture, and Life Science

Uttaranchal University
07.2019

PCB - Physics, Chemistry, Biology

Kendriya Vidyalaya
03.2014

Skills

  • SQL
  • Excel
  • Power BI
  • Shipping and Delivery Coordination
  • Documentation Management
  • Training New Hires
  • Career Advisory

Certification

  • Graduate Fellow – Coding Ninjas, 09/01/22 - 10/01/23, Remote (Delhi, India), Acquired skills in SQL, Excel, and Power BI for Business Intelligence and Data Analyst roles. Worked on multiple hands-on projects, gaining practical experience in each field. Earned a Certificate of Excellence from the organization.
  • Power BI Workshop, Enhanced proficiency in Power BI, advancing data visualization and analytical skills.

Timeline

Shipping and Delivery Representative

Amazon
08.2023 - Current

Senior Healthcare Advisor

PhableCare
06.2022 - 12.2022

Senior Career Counselor

Board Infinity
08.2021 - 05.2022

Academic Counselor

Vedantu
08.2020 - 08.2021

PCB - Physics, Chemistry, Biology

Kendriya Vidyalaya

Bachelor's Degree - Science, Agriculture, and Life Science

Uttaranchal University

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Dipti Dasila