Summary
Overview
Work History
Education
Skills
Systemexperience
Locations
Personal Information
Timeline
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Dipti Gujela

Hyderabad

Summary

Physiotherapy graduate with a post graduate degree in Hospital and Health Care Management from Symbiosis International University. Brings the domain knowledge of hospital operations and US Healthcare from provider side. Certified in Epic ClinDoc and MyChart and has effectively provided support during go live, post go live and contributing towards optimization requests (build, testing and validations), maintenance, special update and upgrade. Have implementation experience in Cerner (Surginet). Experienced in Data Conversion of Human Clinical Trial Data to SDTM format.

Worked as a transition manager for a US based medical device company and made sure that all milestones are achieved, KT is completed on time, documentation sign-off is received and the team is in a steady state. Worked as a BA for a gene therapy product which involved T shirt sizing, User story creation, Jira usage and Sprint planning. Currently working as a senior BA for data modernization and digitization for a client from conception to production. Excellent collaborative, communication and presentation skills. Firm grasp of product composition, structure and applications.

Overview

12
12
years of professional experience

Work History

Transition Manager

GAVS
Hyderabad
05.2022 - Current
  • Transition Manager :
  • Effectively drove the AMS transition as per the milestones by creating transition plans and provided regular updates to the client on weekly basis
  • Tracked risk management and provided possible solutions to take the risk to closure
  • Helped the application and service management team to create processes for driving support activities as per the SLA Matrix.
  • Product Manager:
  • Worked on the data modernization and digitization for a client by creating a centralized data lake to create insightful output for the C suite personnel to drive business. The application landscape is currently working in silos and not interacting with each other. We are creating a data lake where all the information from all the applications will reside so that we can get meaningful insights to take correct decisions for business growth.
  • Senior Application Analyst :
  • EMR Implementation and Support
  • Certified in Epic Inpatient Clinical Documentation and MyChart
  • Knowledge Transfers: Preparing for the KT by creating documents for readiness
  • This included KT tracker, Application lists, SPOC's and SME list, date wise transition activities to be completed, KT documents and various other artifacts creation and regular updates to it, Sign-off and then support
  • Created the SLA matrix, escalation matrix and the SOP documents for smooth functioning
  • Getting the team up to speed for support readiness and other functions of support.

Senior Application Analyst for Implementation and Post-Go Live Support

Deloitte
Hyderabad
03.2014 - 05.2022
  • EMR Implementation and Support - Epic and Cerner
  • Certified in Epic Inpatient Clinical Documentation and MyChart
  • Have experience in working on Stork and Optime in build and Maintenance area
  • Incident management: Critical, High, Medium and Low tickets in the associated SLA's
  • Optimization and Workflow modification done following the Governance process
  • Upgrade to latest version of Epic
  • SU updates: for every Quarter: Review, build and testing
  • Knowledge Transfers: Part of the team which took KT when started supporting new market
  • Run reports in daily basis on Service-Now to monitor progress of tickets and status for the team.
  • Functional BA: Clinical trial validations:
  • SDTM conversion of Human Clinical trial data
  • Helped the technology team to understand the CDISC guidelines for Clinical trials for different domains
  • Tested the output for validation of the data conversion.
  • Functional BA: Pharma product development for gene therapy logistics
  • Introduced at the Ideation stage, completed requirement gathering, prioritization of the user stories to be placed in each milestone, T-shirt sizing, Sprint planning, User stories (functional, technical and testing) in Jira and delivered MVP at the desired milestone.

Clinical Application Analyst

Anthelio (now merged with Atos Origin)
06.2012 - 03.2014
  • Clinical Documentation build in POC, TST and PRD manually which involved flow sheet groups and rows and templates
  • Orders build: Orders build in POC, TST and PRD manually which involved creation of orders and adding them to Preference lists
  • Incident Management: Handling Critical, High, Medium and Low priority tickets
  • SU updates: Quarterly update testing

Education

Masters of Business Administration - Hospital and Healthcare Management

Symbiosis International University
01.2012

Bachelor of Physiotherapy -

Maharashtra University of Health Sciences, Nashik
01.2009

Skills

  • Physiotherapy
  • Hospital and Health Care Management
  • US Healthcare system
  • Epic ClinDoc
  • Epic MyChart
  • Cerner Surginet
  • Data Conversion
  • EMR Implementation and Support
  • Incident Management
  • Optimization
  • Workflow modification
  • Problem management
  • Client co-ordination
  • Process improvements
  • SDTM conversion
  • CDISC guidelines
  • Jira
  • Sprint planning
  • Estimations
  • Product management
  • Transition management
  • Risk management
  • Process modernization
  • Data digitization
  • ITIL V3 Foundation
  • Microsoft Office
  • Six Sigma Green Belt

Systemexperience

MCKesson Paragon, Centriq, Epic Certifications - Clinical Documentation and MyChart, Cerner - Surginet, ITIL V3 Foundation, Microsoft Office, Green Belt

Locations

Hyderabad

Personal Information

  • Title: Lead Consultant
  • Date of Birth: 06/11/1986

Timeline

Transition Manager

GAVS
05.2022 - Current

Senior Application Analyst for Implementation and Post-Go Live Support

Deloitte
03.2014 - 05.2022

Clinical Application Analyst

Anthelio (now merged with Atos Origin)
06.2012 - 03.2014

Masters of Business Administration - Hospital and Healthcare Management

Symbiosis International University

Bachelor of Physiotherapy -

Maharashtra University of Health Sciences, Nashik

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Dipti Gujela