Dipti Jadav

• Created content strategies for digital media.

Review management for the hotel industry.

• Analyzed and reported social media and online marketing campaign results.
• Developed marketing content such as blogs, promotional materials and advertisements for social media.
• Increased customer engagement through social media.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
• Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.

• Enhanced revenues in several programs by implementing creative sales training techniques for staff.
• Completed and submitted monthly and yearly reports to support executive decision making.
• Created strategic and tactical sales initiatives for forward planning to meet key objectives.

• Consulted with users to determine hardware, software and system functionality specifications.
• Installed hardware, software and digital components for customers.
• Developed lesson plans, instructional materials and written practice tests for software languages training courses.
• Trained and mentored 8 new personnel hired to fulfill various roles.
• Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.