DIPTI JIVESHNA

Responsibilities:

• Successfully delivered the KPMG certification integration project and led a team of 5 QA engineers to ensure quality delivery.
• Set up effective testing processes for AI chatbots and CRM integration, enabling accurate tracking and monitoring.
• Built and maintained Java-Selenium automation test suites for Amity Online web applications.

Responsibilities:

• Monitored performance and quality metrics, contributing to a 60% improvement in overall product quality.
• Led QA for 3 Reg-Tech products focused on AML, KYC, and third-party risk, enhancing compliance and reliability.
• Automated regression tests and conducted API/performance testing using tools like Postman and JMeter.

Responsibilities:

• Reduced manual testing time by 70% by building Selenium-based automation frameworks.
• Led test design and execution, including regression, scenario, and Black Box testing with SQL validation.
• Actively contributed in scrums, peer reviews, and client demos to drive product quality through cross-team collaboration.

Responsibilities:

• Performed Functional, Regression, Cross-Browser, API, and UI testing on Salesforce e-commerce web and mobile platforms.
• Created and maintained test cases,test data and reported issues, and updated the Regression Suite.
• Collaborated with cross-functional teams and escalated project risks to ensure timely issue resolution.

Responsibilities :

• Conducted screening tests, prepared reports using MS Office, Salesforce, Workday HRMS, and developed training materials for consistent onboarding.