Summary
Overview
Work History
Education
Skills
Certification
Software
Interests
Accomplishments
Timeline
Generic
Dipto Halder

Dipto Halder

Implementation & Service delivery In-charge
Kolkata

Summary

Experienced Implementation Lead specializing in transforming procurement and loyalty management operations through digital platforms. Skilled in leading strategic implementations of mjPRO, a cloud-based procurement software, to streamline supply chain workflows and drive operational efficiency. Proven track record in project delivery, stakeholder alignment, and revenue generation, with a passion for solving complex business challenges through innovative tech-driven approaches.

Overview

14
14
years of professional experience
5
5
Certifications
3
3
Languages

Work History

Senior Manager – Implementation Lead

Mjunction Services Limited
07.2022 - Current
  • Company Overview: mjPRO is a cloud-based procurement software that helps businesses make their procurement process more competitive and sustainable by automating the entire procure-to-pay cycle. Website: https://www.mjpro.in/
  • Leading implementation and service delivery of mjPRO, mjunction's flagship eProcurement platform
  • Executed portal rollouts across multiple industries and trained clients at all levels
  • Responsible for daily operations, issue resolution, and client success
  • Partnering with leadership for strategic planning and revenue generation
  • Monitoring and optimizing revenue pipeline
  • mjPRO is a cloud-based procurement software that helps businesses make their procurement process more competitive and sustainable by automating the entire procure-to-pay cycle. Website: https://www.mjpro.in/

Sr. Manager–Client & Program Management (Loyalty)

Mjunction Services Limited
07.2021 - 08.2022
  • Led loyalty platforms for major cement clients, managing end-to-end customer engagement
  • Designed loyalty programs, mobile apps, and digital campaigns
  • Proposed data-driven marketing strategies and brand recall programs
  • Created and managed gift catalogues to enhance user retention

Loyalty Program Manager

Mjunction Services Limited
08.2019 - 06.2021
  • Managed loyalty programs across client lifecycle
  • Delivered data insights for brand market share growth
  • Created and implemented campaign strategies, user rewards, and digital UX

Account Manager

Mjunction Services Limited
04.2018 - 07.2019

Executive Trainee – Strategic Sales

Mjunction Services Limited
07.2017 - 03.2018

Summer Intern

TwishQ Fashions Pvt. Ltd.
06.2016 - 08.2016

Sales & Service Executive

Silicon Safepack Pvt. Ltd
11.2014 - 05.2015
  • Maintained up-to-date knowledge of products and services offered (Mettler-Toledo make weighing scales)
  • Achieved top-ranking status within the sales team consistently due to a results-driven approach towards target achievement.
  • Implemented effective sales strategies to meet and exceed quarterly sales targets consistently.

Commissioning Engineer

Subtleweigh Electric India Pvt. Ltd.
Kolkata
01.2012 - 04.2014

Was responsible for installation & commissioning of PLC & SCADA (ABB), Distributed Control System, ABB Drives, PCC & MCC Panels, Weigh Feeders with Controllers in various Sponge-iron Plants, Ferro-Alloy plants, Rolling Mills, Pellet Plants, Sinter Plants, Wire Drawing Plants etc.

Education

MBA - Marketing Management

IISWBM
Kolkata, India
04.2001 -

B.Tech - Electrical Engineering

Maulana Abul Kalam Azad University of Technology (WBUT)
Kolkata
01.2007 - 01.2011

Skills

  • Project management expertise

  • Goal-oriented planning

  • Digital procurement solutions

  • Informed decision making

  • Management of customer loyalty initiatives

  • Process optimization expertise

  • Organizational strategy development

  • Data analytics

  • Competitive analysis

  • Comprehensive documentation skills

  • Data-informed decision making

Certification

Project Management Skills for Leaders

Software

Jaspersoft

Microsoft Office

PLC&SCADA

Interests

Cooking

Reading

Accomplishments

  • Summer Internship: Project on co-creation model (design creation with the designer) for customized jewelry in the jewelry industry from TwishQ fashions pvt. Ltd.


  • Comparative Study between Apple & Android mobile phones using Big Data Analytics

Timeline

Senior Manager – Implementation Lead

Mjunction Services Limited
07.2022 - Current

Sr. Manager–Client & Program Management (Loyalty)

Mjunction Services Limited
07.2021 - 08.2022

Loyalty Program Manager

Mjunction Services Limited
08.2019 - 06.2021

Account Manager

Mjunction Services Limited
04.2018 - 07.2019

Executive Trainee – Strategic Sales

Mjunction Services Limited
07.2017 - 03.2018

Summer Intern

TwishQ Fashions Pvt. Ltd.
06.2016 - 08.2016

Sales & Service Executive

Silicon Safepack Pvt. Ltd
11.2014 - 05.2015

Commissioning Engineer

Subtleweigh Electric India Pvt. Ltd.
01.2012 - 04.2014

B.Tech - Electrical Engineering

Maulana Abul Kalam Azad University of Technology (WBUT)
01.2007 - 01.2011

MBA - Marketing Management

IISWBM
04.2001 -
Dipto HalderImplementation & Service delivery In-charge