Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Disha Patel

Disha Patel

New Minas

Summary

Dynamic professional with proven expertise in staff supervision and cost control, honed at JB HI-FI and Woolworths. Excelled in enhancing customer satisfaction and loyalty, while boosting sales through strategic merchandising. Skilled in food safety compliance and adept at fostering team productivity. Achieved significant improvements in operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Team Member

JB HI-FI
12.2022 - 09.2024
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Developed strong relationships with regular customers which increased return visits.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.

Retail Store Supervisor

Woolworths
09.2020 - 11.2022
  • Answered product questions and assisted customers in selection and checkout.
  • Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
  • Boosted store sales through effective merchandising and strategic product placement.
  • Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.

Education

Master Of Business Information System - Business Analytics

Torrens University
Sydney Australia
11.2022

Skills

  • Workplace safety
  • Store maintenance
  • Reliability and punctuality
  • Goal-oriented mindset
  • Cash handling accuracy
  • Friendly and helpful

Certification

• First Aid & CPR

• Fire Safety & Warden

• Hazardous Chemical Training

Languages

Hindi
Advanced (C1)
Gujarati
Bilingual or Proficient (C2)

Timeline

Store Team Member

JB HI-FI
12.2022 - 09.2024

Retail Store Supervisor

Woolworths
09.2020 - 11.2022

Master Of Business Information System - Business Analytics

Torrens University
Disha Patel