Disha Rao
Summary
Real Estate Sales professional leading a team of highly driven sales team, overseeing channel partner management, and delivering top-notch customer experience with over 18 years of experience in Real Estate and Aviation.
Overview
18
18
years of professional experience
Work History
General Manager- Sales, Channel Management and Strategy
Krisumi Corporation
01.2021 - Current
- Achieved a contribution of ₹310 crores with over 40 unique channel partners to a total revenue of ₹2500 crores in 2024-25, supported by a team of 3 sales relationship managers. The all-inclusive price per square foot (psqft) ranged from ₹21,000 to ₹21,500.
- Onboarded over 300 unique channel partners with a team of 3 channel sourcing managers in 2024-25.
- Activated more than 150 unique channel partners and managed over 300 channel partners in 2024-25 for the Waterside Residences and Waterfall Suites launches.
- Contributed ₹85 crores to a total revenue of ₹350 crores in 2023-24, with the all-inclusive price per square foot at 15750-16,000.
- Onboarded more than 3000 unique channel partners from 2021 to the present.
- Maintained a database of over 10000 unique channel partners across India, which includes 5000 unique channel partners from the Delhi NCR region.
- Responsible for developing sales strategies to achieve company goals, in collaboration with top management.
- Continuously monitored the effectiveness of channel partner campaigns, created KPI reports, and presented findings to senior management.
- Drove promotional schemes, footfall initiatives, and events for channel partners.
- Managed the disbursement of commissions and benefits to channel partners.
- Addressed channel partner grievances and escalations, focusing on retention.
- Consistently engaged and onboarded new channel partners to expand the network.
Assistant General Manager- Sales, Channel Management and Customer Experience
India Sotheby’s International Realty
05.2020 - 01.2021
- Led a team of channel management managers who onboarded a total of 500 unique channel partners for project Krisumi, TATA Gateway & Lavida and Paras Quartier.
- Achieved revenue of 150 crores from Direct Sales of HNI/UHNI client base as an Individual Sales Contributor.
- Led a team of Customer Experience Managers whose main objective is to deliver high quality customer service, demonstrate the project, show arounds (pre-sales) and hospitality.
Assistant General Manager - Channel Management & Customer Experience
M3M India Ltd.
04.2019 - 02.2020
- Pre & Post Sales & Post Possession for project M3M Golfestate, Merlin and Woodshire
Senior Manager Customer Relations and Direct Sales
DLF Ltd.
09.2018 - 03.2019
- The Magnolias
In-flight Lead
Indigo Airlines
01.2012 - 09.2016
- Domestic Operations
Manager – Customer Relations
DLF Ltd.
09.2016 - 08.2016
- Two Horizon Center
Senior Flight Attendant
Royal Jordanian Airlines
10.2010 - 12.2011
- International Operations
In-Flight Manager
Kingfisher Airlines Ltd.
04.2007 - 09.2010
- Domestic and International Operations Airlines Ltd.
Education
Graduate - undefined
Tamil Nadu University
Higher Senior Secondary - undefined
CBSE
Skills
- Core competencies:
- Sales- Channel, Direct International, HNI and UHNI
- Sales Strategy, Channel Partner Management, Customer Experience, Customer Service Management, Team Management
Accomplishments
- Achievements:
- Krisumi Corporation:
- Awarded for Living the values in Channel Management and Customer Experience in 2022 and 2024.
- Awarded for generating maximum revenue for the company through sales (direct & channel) tractions in 2020 for the project Krisumi Waterfall Residences by Krisumi Corporation.
- M3M Pvt Ltd:
- Awarded for excellence in Channel Partner sourcing for project M3M Golfestate in 2019.
- Awarded for delivering the best Customer Experience at M3M Golfestate in 2019.
- DLF Ltd:
- Awarded for recovering 16 Cr against outstanding dues of 20 Cr pending for more than 1 ½ year in DLF Two Horizon Center in 2017.
Timeline
General Manager- Sales, Channel Management and Strategy
Krisumi Corporation
01.2021 - Current
Assistant General Manager- Sales, Channel Management and Customer Experience
India Sotheby’s International Realty
05.2020 - 01.2021
Assistant General Manager - Channel Management & Customer Experience
M3M India Ltd.
04.2019 - 02.2020
Senior Manager Customer Relations and Direct Sales
DLF Ltd.
09.2018 - 03.2019
Manager – Customer Relations
DLF Ltd.
09.2016 - 08.2016
In-flight Lead
Indigo Airlines
01.2012 - 09.2016
Senior Flight Attendant
Royal Jordanian Airlines
10.2010 - 12.2011
In-Flight Manager
Kingfisher Airlines Ltd.
04.2007 - 09.2010
Graduate - undefined
Tamil Nadu University
Higher Senior Secondary - undefined
CBSE
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